Senior Community Manager

New York City, NY (On-site)

$70K/yr – $80K/yrSenior Level2+ years expFull time

Posted 10 days ago

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Job Summary

Own and evolve Morgan & Morgan's social presence across Instagram, TikTok, Facebook, X, YouTube, Reddit, LinkedIn, and emerging platforms, driving engagement, trend-driven content, and cross-team collaboration.

  • Own community management and audience engagement across platforms
  • Lead content ideation, trend spotting, and cross-team collaboration

Job Description

Responsibilities

  • Own community management across Morgan & Morgan's social platforms, including Instagram, TikTok, Facebook, X, YouTube, Reddit, LinkedIn, and emerging platforms.
  • Actively engage with our audience by responding to comments, joining relevant conversations, and finding authentic ways for the brand to participate in internet culture.
  • Monitor social conversations through social listening tools to understand audience sentiment, identify emerging topics, and surface opportunities for the brand.
  • Identify trending moments, memes, creators, and cultural conversations that Morgan & Morgan can authentically participate in.
  • Pitch creative content ideas inspired by social trends and audience insights.
  • Write engaging, platform-native social copy that reflects our brand voice and drives conversation.
  • Manage the social content calendar from scheduling through publishing, ensuring content is delivered accurately and on time.
  • Support content production by assisting with shoot planning, on-set execution, and creative logistics.
  • Occasionally travel to creator collaborations, partnership activations, sporting events, and other brand experiences.
  • Track competitor activity and provide regular updates on noteworthy trends, campaigns, and best practices.

Requirements

  • 2-3 years of experience in community management or social media for a brand or agency.
  • Deep understanding of TikTok, Instagram, X, Reddit, YouTube, and the evolving social media landscape.
  • Exceptional writing skills with the ability to adapt tone across platforms.
  • Highly organized with excellent project management skills and strong attention to detail.
  • Self-starter who thrives with ownership and proactively identifies opportunities without waiting for direction.
  • Creative thinker with strong instincts for internet culture, trends, and viral content.
  • Comfortable juggling multiple projects in a fast-paced environment.
  • Experience supporting content production or live social coverage is a plus.
  • Basic photo, video editing, or design skills are a bonus.

Preferred

  • Knowledge and ability to build own data reports
  • Familiar knowledge of social media and digital advertising platforms (Google ads, Facebook, Programmatic, etc.)
  • Familiar knowledge of Salesforce
  • Exposure to the legal industry or technology usage in law firms
  • The Right Person For This Role Is... - Obsessed with social media and internet culture. - Always the first to discover new creators, trends, or memes. - Naturally proactive and constantly bringing new ideas to the table. - Organized enough to keep content moving while reacting quickly to opportunities. - Excited to build a brand that people genuinely enjoy interacting with. - Someone who believes the comment section can be just as important as the post itself.

Benefits

  • Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.
Morgan & Morgan, P.A. logo

Morgan & Morgan, P.A.

2.9 Glassdoor

John Morgan became a lawyer with a simple mission: To fight for the people, and not the powerful. After experiencing firsthand the perils of choosing the wrong lawyer and representation after his brother Tim was paralyzed, he dedicated his life to helping people so that no one should ever have to go through what his family endured.Tim was just a teenager when he was working as a lifeguard at Disney World when he suffered a spinal injury that left him confined to a wheelchair for the rest of his life. The Morgans made a life altering decision and they hired the wrong lawyer, who was by no means qualified to take on such a large corporation and their army of lawyers. As a result, Tim never got the compensation he deserved. This experience left John outraged and determined to level the playing field for all people who, like his brother Tim, were injured or mistreated by big and powerful corporations. John decided to become a lawyer, and the rest is history. Since 1988, Morgan & Morgan has been fighting for the people. Every client who walks through our doors is treated the same way John wished his family would have been treated all those years ago. No one, no matter who they are, or where they’re from, should ever feel powerless when fighting for the justice and compensation they deserve. With $25 Billion dollars recovered for our clients, offices across 50 states + Washington D.C. and an army of over 1,000 attorneys - we are everywhere for everyone. All law firms are not the same. There’s only one Morgan & Morgan.

Founded in 1988
Orlando, Florida, USA
5K employees (113 in marketing)
36% recommend to a friend
47% CEO approval

Traffic Signals

Monthly Visitors
1.3M
Monthly Google Ads Budget
$6.7M
Traffic Source Mix
Search
47.7%
Direct
40.3%
Referral
4.5%
Social
6.1%
Paid
1.3%

Headcount Trend

Current headcount: ~5K

Marketing Team

Marketing Team Size
90 (2% of company)
Median Career Experience
9 years
Median Tenure
4.8 years
Marketing Roles Posted (Last 30 Days)
3

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