Responsibilities

• Ensure all civil code and legal requirements are met and association remains in compliance.
• Adhere to all client contract specifics in a timely, professional manner.
• Manage Board of Directors and Community relations.
• Coordinate, attend and have oversight of all client meetings.
• Retain the association clients assigned to be managed.
• Create agendas for board meetings and Board Packets in accordance with company procedures.
• Responsible for all board meeting follow-up, minutes, and correspondence. Take accurate notes at board meetings of all board of director actions and directions and maintain a “to do” list. Dictate minutes.
• Take client calls and determine appropriate action. Follow emergency and non-emergency protocols as required to ensure appropriate cost accountable and risk exposure to HOA.
• Conduct all walkthroughs (Landscape, Violation, Architectural Review and Turnover, Work Order verification) and complete appropriate follow-up.
• Manage all deadlines and updates in Connect.

Requirements

• Proficient in English
• Ability to work under tight deadlines and consistently meet deadlines
• Must have reliable transportation, driver’s license and be able to drive to association clients, and other meetings as necessary
• Must be able to lift 25lbs
• Must be able to sit for extended periods of time
• Must have finger dexterity for typing/using a keyboard
• Must have audible (hearing) ability and skills
• Ability to walk extensive slope and/or flat association areas and visually review landscape, building areas, recreation facilities, parks etc. to ensure proper maintenance
• Must be able to work late into evenings as required for board meeting attendance
• Must be able to attend and actively participate at night meetings as required

Preferred

• CMCA certification (preferred; Will be required within two years of hire)
• Four-year college degree (preferred) or comparable business experience
• Excellent customer service and relationship-building background/skills
• Ability to read and understand financial statements, budgets and working with numbers and the ability to explain same to a larger audience
• Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint

Benefits

• Medical, dental, and vision plans (full time and those working 30+ hours)
• Part time 20+ hours qualify for dental and vision
• 401K match
• Time off including vacation, sick, and company paid holidays
• Pet insurance available
• Tuition reimbursement
• Legal services
• Free emotional wellbeing and daily life assistance support for all associates
• Domestic partner coverage
• Health savings account