Responsibilities

• Identify community members who naturally support Plaud—sharing templates and workflows, and advocating in unintended spaces—and build a relationship-based advocate ecosystem rooted in genuine connection, not recruitment.
• Identify community activation opportunities before they're on anyone's roadmap — a hackathon, a build challenge, a creator collab, an offline moment — own them from concept to execution, and ship them while the window is still open.
• Build infrastructure to enable contributions by establishing systems for submission, quality, distribution, and recognition. This turns individual templates into community standards and invites new contributors to improve.
• Own the user research pipeline as a live, direct channel into Plaud's most invested users — relationships maintained consistently enough that when Product needs to activate it, the answer is days, not weeks.
• Listen closely enough to know when the community is telling us something important, synthesize it into something a cross-functional team can act on, and follow through until it actually changes a decision.

Requirements

• You have 3-5 years in community, creator programs, or ecosystem roles — and at least one thing you built from zero, figured out as you went, and made repeatable.
• You spot organic advocates before they have a follower count worth noticing — by the quality of what they're building and the credibility of others' responses to them.
• You know exactly why some community-created content travels and other content sits untouched — and you've built systems, not just instincts, around closing that gap.
• Format doesn't faze you, and platform doesn't limit you — you show up where the audience is, whether that's a Reddit thread, a Discord server, or a room full of people.
• You move first, calibrate as you go, and treat waiting for direction as the higher-risk choice.

Benefits

• Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.
• High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
• Comprehensive Health & Retirement Benefits Top-tier medical, dental, and vision insurance for employees and dependents, supported by a generous employer subsidy, plus a 401(k) retirement plan with company matching for full-time employees.
• Time Off & Workplace Benefits Unlimited PTO, plus 13 paid holidays, 12 weeks of fully paid parental leave for all parents, a hybrid work model with a minimum of three in-office days per week, and access to high-quality office snacks, drinks, and equipment.
• Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Cursor, GPT models, Gemini, Claude, and other frontier AI systems to maximize engineering and execution efficiency.
• Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
• Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.