Responsibilities

• Manages communications strategies and tactics, including one or more of the following – public relations, internal communications, collateral development, graphic design, event management, sponsorships, etc, ensuring timely execution and consistency.
• Maintains a positive relationship with various system departments leaders and stakeholders to accomplish goals.
• Provides guidance to various departments on internal messaging best practices.
• Evaluates the effectiveness of communications and public relations activities by documenting results and recommending changes for improvement, when appropriate.
• Responds promptly and courteously to internal requests and external calls or solicitations.
• Monitors expenditures to ensure adherence to budget and proactively seeks cost cutting measures.
• Assists in the planning of comprehensive communications and public relations strategies for assigned system services, facilities, or system programs.
• Manages multiple internal services, facilities, or programs with limited supervision.
• Trains and develops less experienced staff, as needed.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.

Requirements

• Education: Bachelors degree in communications, public relations, journalism, marketing, business, health care, or related field preferred.
• Licenses/Certifications: (None)
• Experience / Knowledge / Skills:
• - Three (3) years professional experience in marketing and/or public relations
• - Experience in internal communications within healthcare or a hospital system a plus
• - Excellent verbal & written communication skills
• - Strong interpersonal skills
• - Proficient computer and Microsoft office skills
• - Strong project management skills with ability to meet deadlines and manage competing priorities
• - Experience working with leadership and managing confidential or sensitive communications

Preferred

• Experience in internal communications within healthcare or a hospital system a plus