Senior Communications Specialist

Responsibilities

• Writes, edits, proofreads and distributes content for internal communications channels including our weekly newsletters, intranet site and standalone emails, ensuring communications are accurate, clear and meet our editorial standards.
• Own and manage the brand's intranet as the organization’s primary source of truth, including content governance, publishing standards, and ongoing platform optimization
• Leads monthly editorial meetings with leaders across the organization to discuss communication needs and objectives.
• Oversees communications intake process and establishes communication strategies for new initiatives.
• Integrate multimedia (video, visuals, and digital assets) into enterprise communications in partnership with the Video Production team.
• Monitor and analyze content performance and engagement metrics, using insights to continuously improve content effectiveness and channel strategy.
• Support large-scale initiatives and enterprise programs (e.g., platform transformations, campaigns, and events) through coordinated content planning and execution.
• Ensure timely and effective communication of business-critical updates, maintaining responsiveness to emerging needs and priorities.
• Ensures internal communications content calendar remains updated with the latest requests.
• Monitors MFRM Communications inbox and responds to employee emails as needed.

Requirements

• Bachelor's Degree Communications, Marketing, related field, and/or equivalent experience preferred
• 3+ rears Related Experience required
• Knowledge: Proficiency in AP Style: Strong writing and editing skills with a strict adherence to Associated Press (AP) style guidelines
• Knowledge: Microsoft Office Products: High
• Knowledge: Intranet management: High

Preferred

• Video creation a plus
• Photoshop and InDesign a plus
• Poppulo software platform experience a plus

Benefits

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on- demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories