Responsibilities

• Own end-to-end marketing execution for assigned partnership and event activations, managing all pre-, during-, and post-event campaign deliverables across email, social, digital, and experiential channels.
• Become a Sapphire channel expert, understanding and supporting the production, deployment and reporting of Sapphire key channels such as the Sapphire microsite and newsletter
• Become a Sapphire representative by understanding yearlong goals and initiatives to contribute to strategic conversations and planning.
• Serve as the primary day-to-day point of contact for external partners and internal stakeholders on assigned activations, communicating clearly on timelines, expectations, and deliverables.
• Build and route creative assets/asset decks and campaign materials through internal and external review and approval workflows, ensuring compliance with brand standards, legal requirements, and internal controls checklists.
• Ensure all deliverables and creative assets hold alignment with brand standards and business objectives; execute all partnerships with Chase Sapphire messaging, brand goals and initiatives in mind
• Build and maintain standardized processes, templates, and operational documentation to improve team efficiency and execution consistency across the events and partnerships portfolio.
• Maintain a comprehensive, real-time tracker of all event and partnership deliverables, including channel plans, asset status, approval stages, and deployment timing.
• Oversee, guide and confirm content capture strategy for live events (photography, video, social-ready assets)
• Support the development of marketing briefs, campaign recaps, and performance summaries, translating results into clear takeaways for senior leadership review.

Requirements

• Bachelor’s degree or equivalent experience.
• Minimum 5 years of experience in marketing, partnerships, events, content strategy, or a related field.
• Demonstrated ability to manage multiple high-priority projects simultaneously with exceptional attention to detail and organizational rigor.
• Strong written and verbal communication skills, with the ability to synthesize complex information and present it clearly to internal and external stakeholders.
• Experience routing assets and managing deliverables through structured approval and compliance workflows.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and comfort with project management and campaign management tools.
• Working knowledge of AI and large language model tools and a demonstrated ability to apply them to accelerate marketing workflows.
• Proven ability to operate with autonomy in a fast-paced, deadline-driven environment while maintaining accuracy and brand integrity.
• Collaborative, low-ego team player who builds strong relationships across functions and seniority levels.

Preferred

• Experience in financial services, fintech, or credit card marketing, with familiarity in cardmember engagement strategies.
• Background in partnership marketing, media, or content creation for a consumer brand or agency.
• Hands-on experience with event production and experiential marketing, including on-site execution support.
• Familiarity with channel strategy across email, social, and digital — including performance measurement and optimization.
• Experience building operational processes, trackers, or playbooks from the ground up.
• Exposure to premium lifestyle, entertainment, or luxury brand environments consistent with the Chase Sapphire brand positioning.
• Experience presenting to or preparing materials for senior leadership.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.