Senior Account Supervisor, Peppercomm

Responsibilities

• Client and Account Management
• Serve as a day-to-day client lead, developing trusted relationships and providing strategic counsel across corporate and consumer communications.
• Manage integrated account teams, ensuring projects, deliverables, budgets and timelines remain on track.
• Develop a deep understanding of each client’s business, industry, audiences, competitors and reputation priorities.
• Translate business and communications objectives into integrated programs that engage consumers, employees, business stakeholders and the media.
• Identify opportunities to expand client relationships by anticipating emerging needs and recommending new ideas and solutions.
• Contribute strategic and creative thinking to client meetings, brainstorms, new business presentations and internal initiatives.
• Corporate and Consumer Communications
• Develop communications strategies that connect corporate narratives with compelling, culturally relevant consumer stories.
• Support corporate reputation, executive visibility, thought leadership, brand positioning, product and service communications, and issues preparedness.

Requirements

• 6+ years of agency or in-house public relations or communications experience, including work across both corporate and consumer-facing brands.
• Experience managing integrated programs that combine corporate reputation, brand storytelling, executive visibility and earned media.
• Strong relationships with business, consumer, lifestyle, trade and top-tier media.
• Demonstrated ability to serve as a trusted day-to-day client lead and manage multiple account workstreams.
• Exceptional writing and editing skills across corporate, consumer and executive communications materials.
• Strong strategic thinking, cultural awareness and understanding of how communications support business and reputation goals.
• Experience using media relations and monitoring platforms such as Muck Rack and Cision.
• Ability to manage multiple deadlines, priorities and accounts in a fast-paced agency environment.
• A proactive, collaborative and solutions-oriented mindset, along with a great sense of humor.

Benefits

• Competitive base salary and bonus opportunity
• Medical, dental and vision coverage
• Company-paid life insurance and flexible spending accounts
• 401(k) plan with company match
• Monthly allowance for cell phone and office equipment
• Generous PTO and paid parental leave
• Transit benefits
• Professional learning and development opportunities
• Workplace flexibility
• On-site and off-site social gatherings