Responsibilities

• Serve as the primary point of contact for assigned clients, managing daily communications and ensuring strong, trusted relationships.
• Lead internal account teams to ensure client strategies, campaigns, and deliverables are executed accurately, on time, and within budget.
• Oversee integrated marketing budgets, including budget tracking, reporting, and financial accountability for assigned accounts.
• Receive client briefings, analyze needs, and communicate actionable insights to internal agency teams.
• Present agency recommendations, campaign updates, and project deliverables confidently and professionally.
• Maintain positive client relationships through proactive service, strategic support, and conflict resolution.
• Identify opportunities for client growth, retention, and expanded service offerings.
• Keep agency leadership informed of all major client activities, developments, and challenges.
• Lead planning, coordination, and execution of client and agency events including trade shows, conferences, sponsorship activations, community outreach events, and promotional experiences.
• Manage travel logistics and on-site coordination for client events, agency leadership, and team participation.

Requirements

• Bachelor’s degree required; marketing, communications, business, or related field preferred.
• 5–8 years of experience in marketing, account management, client service, or agency environments.
• Strong experience in integrated marketing campaign management and client leadership.

Preferred

• Digital certifications and continued professional development are beneficial.
• Event planning, experiential marketing, or conference management experience strongly preferred.
• Experience with travel coordination, public speaking, or community-facing brand representation preferred.