Senior Account Manager – Marketing Programs & Branded Merchandise

Grand Rapids, MI (Hybrid)

Salary Not AvailableSenior Level3+ years expFull time

Posted 5 months ago

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Job Summary

Own end-to-end management of corporate promotional programs, coordinating concept to delivery and aligning with cross-functional partners.

  • Own program development and client relationship management for corporate gifting projects.
  • Must-have: 3+ years in account management or B2B sales with corporate clients.
  • Standout: Strong cross-functional collaboration in a regional Grand Rapids setting.

Job Description

Own end-to-end management of corporate promotional programs, coordinating concept to delivery and aligning with cross-functional partners.

Responsibilities

  • Build strong, trusted relationships with corporate marketing and communications teams
  • Participate in in-person client meetings and presentations in the West Michigan area
  • Serve as a strategic partner by recommending branded merchandise ideas aligned with marketing initiatives and events
  • Maintain proactive communication with clients regarding project updates and opportunities
  • Manage projects from concept through production and delivery
  • Manage sourcing, quoting, artwork approvals, production timelines, and logistics
  • Prepare accurate quotes and ensure pricing reflects product costs, decoration methods, and shipping
  • Enter and manage orders in the company order management system with extreme attention to detail
  • Verify accuracy across imprint colors, decoration methods, artwork versions, product specs, pricing, and ship dates
  • Track and manage multiple simultaneous projects with precision and organization

Requirements

  • 3+ years of experience in account management, client services, or B2B sales
  • Experience working with corporate clients or marketing teams preferred
  • Strong organizational and project management skills
  • Exceptional attention to detail and ability to manage multiple deadlines
  • Excellent communication and relationship-building abilities
  • Comfortable managing pricing, quoting, and vendor coordination
  • Experience in promotional products, branded merchandise, events, or marketing programs is a plus
  • Located within driving distance of Grand Rapids, MI

Preferred

  • Experience working with corporate clients or marketing teams is preferred
  • Experience in promotional products, branded merchandise, events, or marketing programs is a plus

Benefits

  • 100% employer-paid health insurance
  • 401(k) with company match
  • Health Savings Account
  • Paid time off
  • Flexible schedule
  • Opportunity to manage an established portfolio of corporate client relationships
  • Work with a stable, 35-year award-winning company in a collaborative team environment
Green Giftz logo

Green Giftz

Green Giftz is a certified Woman-Owned, high design, and sustainable branded merchandise agency with over 20+ years of experience. Founded in 1992 by Karen & Lou Scarpino, Green Giftz is on a mission to change the way the world views promotional products.

Founded in 1992
Grand Rapids, Michigan, USA
10 employees (4 in marketing)

Traffic Signals

Monthly Visitors
1.2K
Traffic Source Mix
Search
52.6%
Direct
32.6%
Referral
5%
Social
8.8%
Paid
0.9%

Headcount Trend

Current headcount: ~10

Marketing Team

Marketing Team Size
3 (30% of company)