Senior Account Manager, Luxury Experiential & Partnerships

Niagara Falls, NY (Hybrid)

$100K/yr – $115K/yrSenior Level7+ years expFull time

Posted 7 weeks ago

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Job Summary

Own end-to-end luxury experiential programming for a global client, coordinating high touch VIP hospitality and partnerships while aligning experiences with client objectives and audience preferences.

  • Own end-to-end experiential planning and roadmap development.
  • Coordinate partnerships, activation delivery, and cross-functional program execution.
  • Lead high-touch hospitality programs and guest experiences with meticulous attention to detail.

Job Description

Responsibilities

  • Manage day-to-day client relations and programming for a global luxury client, serving as a trusted resource for clients by proactively identifying solutions and maintaining exceptional attention to detail.
  • Manage planning and execution of premium experiential programming and VIP hospitality events designed for affluent and high-net-worth audiences.
  • Concept and curate exclusive experiences from intimate to broadscale across sports, entertainment, fashion, culinary, arts, travel, and cultural verticals.
  • Develop annual experiential roadmaps and program strategies aligned with client objectives and customer preferences.
  • Source, evaluate, negotiate, and manage strategic partnerships that support experiential programming objectives.
  • Leverage existing industry relationships while continuously expanding a network of strategic partners.
  • Evaluate emerging trends, cultural moments, and partnership opportunities that can create competitive differentiation for clients.
  • Coordinate partnership deliverables and activation requirements across multiple stakeholders.
  • Ensure seamless communication between clients, agency teams, and external partners
  • Participate and lead weekly client meetings, presentations, planning sessions, and program reviews.

Requirements

  • 7+ years of experience in experiential marketing, luxury loyalty and/or hospitality programs, partnership marketing, sponsorships, client services, or related fields.
  • Bachelor’s degree in Marketing, Business, Hospitality Management, Communications, or a related field required
  • Experience negotiating partnership agreements and managing external stakeholders.
  • Ability to thrive in a fast-paced environment while managing multiple priorities.
  • Solutions-oriented mindset with the ability to remain calm under pressure.
  • Experience supporting live events and onsite activations.
  • Experience managing multiple concurrent programs or client engagements in a fast-paced environment
  • Willingness to travel domestically and internationally and work evenings/weekends as required.
  • Keen eye for detail combined with passion for accuracy and quality in all work.
  • Polished, professional demeanor; projects confidence and enthusiasm for the business.

Preferred

  • Fluency in luxury brands and/or entertainment categories.
  • Strong network across entertainment, sports, culture, luxury lifestyle, and experiential industries preferred.
  • Conversational proficiency in other languages a plus.

Benefits

  • PTO
  • 13 paid company holidays, including closure Christmas Eve through New Year’s Day
  • 401K
  • Medical, dental, vision and supplementary insurances
  • Employer-paid group life insurance, short-term and long-term disability
  • Employer-paid family building benefit (fertility, adoption and surrogacy)
  • Employer-paid mental health benefit
  • Pet discount program
MCI USA logo

MCI USA

The power of people united in purpose is unstoppable.MCI is a global engagement marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth.We are firm believers in the power of building community since 1987, helping brands, associations and not-for-profit organizations solve their key people challenges through our core expertise:- Live & virtual events- Strategic & digital communications- Consulting & community solutionsWe are an independently owned agency headquartered in Geneva, Switzerland, with a global presence of 60 offices in 31 countries.

Founded in 1987
McLean, Virginia, USA
326 employees (35 in marketing)

Traffic Signals

Monthly Visitors
37.1K
Traffic Source Mix
Search
44.7%
Direct
42.2%
Referral
8.5%
Social
3.3%
Paid
1%

Headcount Trend

Current headcount: ~326

Marketing Team

Marketing Team Size
26 (8% of company)
Median Career Experience
15 years
Median Tenure
3 years