Senior Account Manager

Buffalo, NY (On-site)

$65K/yr – $80K/yrSenior Level7+ years expFull time

Posted 1 month ago

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Job Summary

Own day-to-day client leadership for brand accounts, turning goals into integrated plans with cross-functional teams and a focus on measurable outcomes.

  • Account Leadership: Build trust, guide the account team, and drive strategic client conversations.
  • Integrated Programs: Translate business goals into campaigns across Creative, Media, PR/Social, Digital, Marketing Automation, AI, and Analytics.
  • Delivery & Growth: Manage complex projects, timelines, budgets, and opportunities to expand programs.

Job Description

Responsibilities

  • Serve as a key day-to-day client lead for key brand accounts
  • Build strong client relationships through clear communication, responsiveness, and strategic thinking
  • Help translate client business goals into integrated marketing plans and actionable programs
  • Partner with internal teams across Creative, Media, PR/Social, Digital, Marketing Automation, AI, and Analytics
  • Manage complex projects, priorities, timelines, budgets, and deliverables
  • Keep cross-functional teams aligned, informed, and moving toward shared goals
  • Identify opportunities to improve the work, expand programs, and bring new thinking to clients
  • Support campaign performance reviews, reporting conversations, and optimization discussions
  • Help guide account team members and model strong account leadership behaviors
  • Contribute to Gelia’s continued growth by helping deliver work that connects directly to client business outcomes
Gelia logo

Gelia

Gelia has an average client tenure of 23 years. That’s not a typo. Why do our clients stick with us? Because we continually evolve our services to match what they’re up against. It’s always been about growing leads and sales, but the obstacles to achievement are ever-changing.What does that look like today? Clients face disruption like never before: vetting and integrating new marketing technologies; filling more channels with more content, without more resources; managing the competing interests of building their brand and generating leads. We stand shoulder-to-shoulder with them through this gauntlet. Keeping our eyes on the mega trends, uncomplicating the next complex solution, and delivering on the C-Suite’s vision; all while supporting the day-to-day execution that must get done. At Gelia, we go beyond what most agencies are able or willing to do in order to help clients succeed. That means delivering a marcom plan that focuses on strategic and creative vision, while navigating the right mix of martech solutions to execute it. And, just as importantly, reporting attributable metrics in terms each stakeholder group will appreciate.

Founded in 1961
Buffalo, New York, USA
87 employees (25 in marketing)

Traffic Signals

Monthly Visitors
613
Traffic Source Mix
Search
32.5%
Direct
42%
Referral
12.5%
Social
10.2%
Paid
1.7%

Headcount Trend

Current headcount: ~87

Marketing Team

Marketing Team Size
16 (18% of company)
Median Career Experience
9 years
Median Tenure
7.8 years
Marketing Roles Posted (Last 30 Days)
1