Responsibilities

• Strategic point of contact for senior clients, establishing strong relationships with our global brands and their communications teams
• Lead strategy development through to execution of strategic communications for key clients, managing client relationships, and the account team end-to-end
• Collaborate with internal and client teams to ensure strong integration across the organization and accounts
• Connect the tactical to strategic business goals, ensuring every deliverable ladders up to broader organizational outcomes
• Develop and nurture relationships with our clients and their teams by providing expert strategic communications on establishing thought leadership
• Ideate and create personalized leadership brand messaging, co-create original content – social copy and long-form articles for executives
• Own account growth for your portfolio: identify and pursue upsell, renewal, and expansion opportunities, and support new-business pitches with strategic input
• Demonstrate AI fluency by strategically using AI agents for early drafts when appropriate, while adding the strategic context, critical thinking and client judgment to the final production.
• Follow client data-handling and confidentiality requirements when using AI tools, and flag any training opportunities, workflow or tool changes to the team
• Stay current on AI tools and best practices to enhance team efficiency and content quality

Requirements

• 7+ years' experience in executive communications and thought leadership, ideally with a background in social media, PR and digital content strategy, and knowledge of reporting, and optimization
• Communications, or PR agency background is highly preferred
• Exceptional client relationship management skills with proven ability to own and grow accounts strategically
• AI fluency and experience with AI tools for content creation, with the ability to add strategic context and nuance to AI-generated work
• Experience in managing and inspiring internal teams; strong leadership and organizational skills must be complemented by a relationship-building management style
• Exceptional verbal and written communication skills
• Excellent knowledge and command of LinkedIn for executive thought leadership, plus familiarity with X, Facebook, and Instagram, and social media tools like Buffer and Sprinklr
• Strong strategic thinking with the ability to connect tactical work to broader business objectives
• Experience building trust with, and directly advising, VP- and C-suite-level clients
• Excellent problem-solving skills with a "can-do" attitude. Ability to navigate ambiguity in an agile environment

Benefits

• 13 annual paid holidays, annual allocation of 4-weeks paid vacation & 52-hours of paid sick leave
• Medical, Dental, Vision, Life Insurance, AD&D, Employee Assistance Program (EAP)
• Up to 8 hours annually of paid time-off for volunteering
• An annual learning credit up to $500
• After 1-year of service employees are eligible for a company matched 401k retirement plan (up to 4% of earnings).