Responsibilities

• Serve as the day-to-day account lead for a mix of 5-6 accounts. May support higher-tier accounts with an assigned strategy lead in an account management capacity to build toward strategic ownership.
• Build and deliver reporting/presentations that align with client needs, including deck creation and storytelling (e.g. new channel opportunities, full-funnel media plans, cross-channel action plans).
• Collaborate with channels to build test-and-learn roadmaps that keep performance and strategy moving forward, and communicate plans to clients to show account growth and evolution.
• Translate insights into actionable next steps across service channels, prioritizing so clients don't feel overwhelmed.
• Stay ahead of emerging e-commerce and marketing trends to keep clients informed of industry and platform updates.
• Lead cross-channel initiatives, ensuring projects are completed on time and in line with Lunar standards.
• Collaborate with cross-functional teams to drive alignment and ensure adherence to client strategic goals.
• Support cross-channel budget management: partner with channel leads to build cross-channel media plans, and confirm budgets monthly to avoid spend issues.
• Develop a broad understanding of search, social, and programmatic, including platform capabilities and when to leverage each channel.
• Own the day-to-day client relationship with professionalism and composure.

Requirements

• 5+ years of experience in digital marketing, performance media, or account management, ideally within an agency or e-commerce environment.
• Working knowledge of paid media channels (search, social, and/or programmatic), with a broad understanding of platform capabilities.
• Strong project management and organizational skills, with the ability to manage multiple accounts and deliverables at once.
• Comfortable owning day-to-day client communication and building trusted relationships with client-side marketers.
• A developing analytical mindset, with interest in growing into funnel optimization, attribution, and data storytelling.
• Motivated to grow beyond account management into strategic leadership, with a strong desire to learn from senior mentors.
• Proactive, adaptable, and a clear communicator who can translate detail into digestible updates for clients and internal teams.
• Thrives in a fast-paced, performance-driven environment and is energized by staying current on digital marketing trends.

Benefits

• Competitive benefits including 100% paid Medical, Dental, Vision, STD, LTD, and Life insurance.
• 401K with company match.
• Generous PTO and holidays, plus a day off during your birthday week!