Responsibilities

• Digital Strategy & Program Execution: Support the development and execution of integrated digital communications strategies that align with client objectives, audience insights and business goals.
• Social Media & Community Management: Lead day-to-day social media execution by managing content calendars, monitoring conversations, engaging online communities and helping maintain each client's brand voice across digital platforms.
• Content Development & Digital Storytelling: Develop digital content, social copy and campaign assets that support integrated communications programs and drive meaningful audience engagement.
• Research, Analytics & Performance Insights: Monitor campaign performance, analyze digital metrics and develop reporting that translates data into actionable recommendations for clients and internal teams.
• Creator & Digital Engagement: Support creator partnerships, community engagement initiatives and integrated digital campaigns that connect brands with audiences across paid, earned and owned channels.
• Client Management & Team Collaboration: Support day-to-day client relationships by managing project timelines, coordinating deliverables and contributing strategic recommendations while mentoring junior team members and collaborating across digital, creative, paid media and analytics teams.

Requirements

• 3+ years of experience in digital marketing, social media, communications or a related field within an agency or similar environment.
• Experience developing and executing integrated digital communications or social media programs.
• Strong understanding of social media strategy, community management and digital storytelling.
• Experience creating engaging content across multiple digital platforms.
• Experience interpreting digital analytics and performance metrics to optimize campaigns and communicate results.
• Familiarity with Google Analytics, Meta Business Suite and other digital reporting or social media management platforms.
• Experience supporting creator marketing, influencer engagement or online community programs.
• Strong project management and organizational skills with experience managing multiple priorities and deadlines.
• Strong presentation and communication skills with experience contributing ideas and recommendations to clients and internal teams.
• Experience mentoring or supporting junior team members.

Preferred

• Experience supporting paid social media campaigns.
• Experience working across integrated communications, marketing or public relations programs.
• Experience with social listening, creator marketing or digital measurement platforms.
• Experience contributing to new business initiatives or integrated agency campaigns.

Benefits

• Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US.