Responsibilities

• Client Management & Strategic Support: Support day-to-day client relationships by providing thoughtful recommendations, managing workstreams and helping develop communications strategies that align with client business objectives.
• Media Relations & Storytelling: Develop and execute earned media programs, build relationships with technology, business and trade media, and create compelling stories that elevate client visibility and credibility.
• Content Development: Research, write and edit communications materials including press releases, messaging, bylined articles, executive talking points, pitches, presentations and other strategic content.
• Integrated Communications: Partner with colleagues across social, digital, creative, analytics and corporate communications teams to support integrated campaigns that deliver measurable business results.
• Project Leadership & Team Collaboration: Manage multiple client projects simultaneously, coordinate deliverables and timelines, and mentor Assistant Account Executives and interns while contributing to a collaborative, high-performing team environment.
• Industry Insights & Innovation: Monitor technology, business and media trends, identify emerging opportunities and bring proactive ideas that strengthen client programs and support agency innovation.

Requirements

• 3-5 years of experience in public relations, communications or integrated marketing within an agency or similar environment.
• Experience supporting consumer technology or B2B/enterprise tech.
• Experience managing day-to-day client workstreams and contributing to strategic communications recommendations.
• Strong writing and editing skills, with experience developing media materials, executive communications and thought leadership content.
• Experience building relationships with business, technology and trade media, with a track record of securing earned media coverage.
• Strong project management and organizational skills with experience managing multiple priorities and deadlines.
• Experience participating in client meetings and presentations with growing responsibility for leading discussions and presenting recommendations.
• Familiarity with media intelligence and relationship management platforms such as Cision, Muck Rack or similar tools.
• Curiosity about emerging technologies, innovation and the evolving technology landscape.
• Collaborative mindset with a passion for continuous learning, mentorship and delivering exceptional client service.

Preferred

• Experience supporting enterprise technology, cybersecurity, AI, cloud computing or B2B technology clients.
• Experience contributing to integrated communications campaigns that include earned, owned and social media.
• Experience with executive visibility, thought leadership or product launch communications.
• Familiarity with communications measurement and media monitoring tools.

Benefits

• About Our Benefits Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US.