Responsibilities

• Owns the client relationship.
• Builds and maintains effective client relationships, frequently at the senior level, by establishing trust and credibility at all levels in the client's organization, including senior management.
• Establishes regular communication with clients to ensure their satisfaction and facilitate our long-term profitability and growth.
• Effectively provides leadership and support to ensure the agency's perspective is effectively communicated and represented, fostering a collaborative environment that aligns team efforts with the organization's goals and values.
• Driven to grow accounts, ensuring all opportunities and challenges within an assigned client are understood, solutions are identified, and pushing the team to pursue upsell opportunities.
• Collaborates with key leaders to present effective solutions that engage clients and generate excitement for additional projects.
• Able to author most parts of a pitch presentation with key input from SMEs.
• Ensures the accurate management of the account financials, including managing reporting.
• Leads and reports on monthly and quarterly forecast updates for the assigned client account(s).
• Writes monthly account updates and keeps senior management informed of any issues with proactive ideation.

Requirements

• 12+ years of pharmaceutical agency experience.
• Experience working on an AOR pharmaceutical client.
• Bachelor's degree in marketing, communications, or a related field.
• Prior agency experience with drug launch and multi-channel marketing plan execution.
• Demonstrates ability to adapt to various client corporate cultures and work with a diverse range of personalities.
• Management experience is required.
• Able to empower, keep teams on track, and participate in the professional development of the team.
• Outstanding business interpersonal skills.
• Ability to explain sophisticated terms, clinical trials, and studies pertaining to the brand. Strong data orientation.
• Excellent analytical and strategic-thinking abilities to carefully manage details while juggling multiple projects.

Benefits

• Medical, Dental & Vision Insurance. We cover a generous portion of employee contributions
• 401K plan. We invest in present and future you, which is why we offer a generous match and immediate vesting on our plan
• Parental Leave. Generous paid time off for parents to bond with their newest addition
• Professional Development. Each employee has an annual budget to allocate to professional development opportunities. Employees are encouraged to take a workshop, attend a webinar, join associations, and do anything else that will help them grow in their careers.
• And more! We offer flexible time off, life insurance, LTD, a robust employee assistance program, and more!