Senior Account Director at Invisible North | New York, USA | $155K/yr – $170K/yr

Senior Account Director

New York, USA (Hybrid)

$155K/yr – $170K/yrSenior Level9+ years expFull time

Posted 4 months ago

Job Summary

Lead and manage senior client relationships and cross-functional teams as a Senior Account Director driving revenue and delivery at Invisible North.

Own large multi-client program oversight and ROI-focused client presentations
Must-have: 9–11 years of client service/leadership experience with RFP and budgets
Standout: Strong cross-functional leadership across creative, insights, and production

Job Description

Responsibilities

Leadership: Sets the bar by leading diplomatically with confidence and handling stressful situations with self-awareness and a calm, balanced demeanor that touches every level of the organization
Leadership: Provides leadership and mentorship to the account team as well as your project teams
Leadership: Acts as a talent champion (the eyes of the client before the client)
Leadership: Drives and supports change management in a positive, efficient manner
Leadership: Works collaboratively with other key leadership on interdepartmental teams
Client Relationships: Key partner and oversight (and often seen as client poc for escalation), able to manage and make recommendations to a high volume of complex clients
Client Relationships: Seeks opportunities in the marketplace to gather information from various channels and stakeholders to develop comprehensive plans
Client Relationships: Utilizes knowledge of industry landscape and clients' business to establish long-term objectives with clients, producing business models that drive our competitive advantage through innovation

Requirements

Must have a minimum of 9-11 years of client service, leadership and/or management. Experience at an experiential or event agency strongly preferred.
Based in NYC and able to work in the office (preferred)
Proven presentation and deck writing, and developing skills
Ability to lead logistical and strategic RFP’s
Experience and ability to build complex program budgets and manage both out-of-pocket spends as well as agency time (in partnership with production)
Ability to manage cross-functional teams (ie. Creative, insights, production) and change communication style based on which team
Experience in managing a team of direct and indirect reports, with exposure to conflict management
Balanced with confidence and being self-aware to approach audiences both informally and in formal presentations
Able to travel to project locations and the IN Office as needed
Availability to work occasional weekends and evenings as needed for specific projects (and to be made up with compensatory time off)

Preferred

Resilient – to voice and fight for what is best for the brand growth and the agency
Passionate - to grow the brand as much as the brand’s own managers
Highly Organized – with the ability to take in large amounts of information, process information, and distill it into a thoughtful action plan for the client
Strategic – with the ability to formulate strategic marketing recommendations that is best for the brand, and is confident in those recommendations to be able to write and share with the brand and leadership

Benefits

- Unlimited Paid Time Off (PTO)
- Paid parental leave
- Premium medical, dental, and vision plans
- 401(K) savings plan with match among other benefits
- Our Health Benefits Program includes 24/7 virtual care, Flexible Spending Accounts, and online mental health therapy
- Commuter benefits, long-term disability insurance, life and AD&D insurance, and supplemental life insurance
- A flexible remote/hybrid working model, with open access to IN’s Brooklyn office (DUMBO)
- Half-day Summer Fridays
- Company-sponsored internal events, workshops, summits, and learning & development
- IN is WBENC certified

Invisible North

Building the future of brand experience.We are a global agency helping the world's most innovative brands bring their story to life through experiences, film and content, and creative media.

Founded in 2013

Brooklyn, New York, USA

89 employees (57 in marketing)

www.invisiblenorth.com