Responsibilities

• Understanding and championing the agency through an understanding of client marketing and the business.
• Responsible for campaign planning and scoping alongside the Account Directors and in collaboration with all agency teams and partners.
• Experience with RFPs and pitches
• Identifies organic growth opportunities and leads growth plans. Builds out a pipeline of secured work.
• Allocates resources creatively, balancing client needs with profitability and scope.
• Ensures the agency operates on a solid foundation by building strong senior client relationships through business and marketing acumen.
• Possesses a deep understanding of clients' business issues, marketing, industry, competitors, and brands uses these insights to help clients to articulate their needs, and the agency to propose groundbreaking solutions.
• Easily builds rapport and trust with clients
• Communicates firmly, is credible and instills trust with executive clients.
• A senior stakeholder on key cross-agency or IAT meetings and/or issues.

Requirements

• Multiple years in a Director Level Role
• Significant experience in professional client relationship management
• Demonstration of ensuring Account Management 101 at all touchpoints: Excellent attention to detail, high client satisfaction, process implementation, financial management
• Experience giving clear direction to strategy & creative on briefs and projects
• Effective team planning, management, and pastoral capabilities