Responsibilities

• Translate Strategy into Execution: Oversee the conversion of marketing strategies and initiatives into creative deliverables, ensuring alignment with channel-specific and regional requirements.
• Define & Align: Partner with creative leadership to establish project scope, deliverables, team assignments, and success metrics for campaigns and brand Initiatives.
• Synergize Creative Workstreams: Streamline workflows and foster collaboration between our Agencies, Internal Design, Photo Studio, and eComm Creative to ensure seamless, integrated output.
• Optimize Creative Operations: Manage seasonal project intake and prioritization to maximize efficiency without compromising creative quality, leveraging our systems to support and enhance processes.
• Own the Workback: Build and maintain detailed workback schedules that map every milestone deliverable from kickoff to delivery, ensuring alignment and visibility across marketing, creative, and production teams.
• Drive Accountability: Track progress against timelines, proactively identifying risks and implementing solutions to keep projects on track—holding teams accountable to dependencies, decisions, and deadlines.
• Facilitate Communication: Ensure stakeholders are informed, aligned, and empowered to make timely decisions and action through clear, consistent communication.
• Continuously Improve: Lead post-project retrospectives to capture learnings, refine workflows, and elevate operational excellence across the creative organization.

Requirements

• Extensive Experience: 8+ years in creative operations, program management, or production management, ideally with agency experience and a proven ability to navigate complex, fast-paced environments.
• Leadership Across Complexity: Skilled at guiding multi-stakeholder projects from concept to consumer.
• Workback Mastery: Deep and proven expertise in building and managing complex workback schedules for omnichannel and regional nuanced campaigns.
• Tool Proficiency: Mastery of project management platforms such as AirTable, with a talent for turning complexity into clarity.
• Exceptional Communicator: Able to translate creative vision into actionable plans, keeping diverse teams aligned and accountable.
• Proactive Problem Solver: Anticipates challenges before they arise and implements solutions that keep projects moving forward.
• Creative Champion: Passionate about supporting creative talent and enabling them to deliver their best work.

Preferred

• Change Leader: Experienced in driving change management and evolved Ways of Working to improve transparency, efficiency and collaboration.

Benefits

• This benefits package includes a variety of services and products to help make your life and work more rewarding.
• Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community.
• Benefits that can protect your family’s financial future and help you save money through our 401k plan plus a generous company match.
• Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services).
• In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services. We have extensive wellness benefits, employee discounts and a generous time off program available.