Revenue Operations Manager

Stamford, CT

Salary Not AvailableSenior Level4+ years exp

Posted 4 months ago

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Job Summary

Drive marketing operations at TouchCare, owning the martech stack, campaign deployment, and funnel analytics to accelerate leads through lifecycle.

  • Own the marketing tech stack, including CRM, email platforms, and automation tools.
  • Lead campaign deployment and lifecycle programs with cross-functional teams and data integrity.
  • Provide actionable insights from funnel and attribution to optimize performance.

Job Description

Responsibilities

  • Own the marketing tech stack, including CRM, email platforms, and automation tools. Current martech stack includes: MailChimp, Apollo, WordPress, Google Analytics, Salesforce, Heymarket, Unbounce, and Benefitflow.
  • Working through the Creative Team, this role is responsible for building, QA'ing, and deploying campaigns, journeys, and lifecycle programs across channels
  • Manage segmentation, audience lists, and data integrity to ensure accurate targeting and data throughput
  • Own reporting and tracking of leads across the full funnel—from acquisition through nurture to conversion
  • Develop opportunity scoring and likelihood models
  • Track stage progression and conversion rates
  • Provide insights to inform campaigns that accelerate movement through the funnel
  • Ensure campaigns are technically sound, properly tracked, and scalable across systems. Implements programs based on industry best practices and compliance standards.
  • Maintain data accuracy and consistency across marketing and sales platforms
  • Partner with sales operations on pipeline visibility, attribution, and reporting alignment

Requirements

  • 4+ years of experience in project management, marketing operations, or CRM/marketing automation roles
  • Hands-on experience with CRM and marketing automation platforms (e.g., HubSpot, Salesforce, Marketo, Pardot)
  • Understanding of lead lifecycle management, funnel stages, and pipeline progression
  • Experience building and deploying campaigns, workflows, and nurture programs
  • Proven ability to manage segmentation, audience targeting, and data integrity across systems
  • Experience with reporting and analytics, including funnel conversion, attribution, and campaign performance
  • Ability to translate data into actionable insights to inform marketing and growth strategies
  • Strong attention to detail with a focus on QA, accuracy, and scalability
  • Comfortable working cross-functionally with marketing, sales, and leadership teams
  • Highly organized with the ability to manage multiple projects and priorities simultaneously

Benefits

  • Competitive base salary commensurate with experience
  • Opportunity to build and shape company culture from day one
  • Direct impact on improving financial wellness for thousands of employees
  • Flexible benefits package
TouchCare logo

TouchCare

TouchCare is a healthcare concierge service. In short, we take care of all the nonsense that you don't like dealing with - billing mistakes, remaining on hold, coordinating with providers.Health insurance and our healthcare system are confusing, and everyone has a horror story. Our service provides every individual with a personal assistant whose job it is to make your life easier and save you money.TouchCare. A healthier understanding of healthcare.

Founded in 2013
Stamford, Connecticut, USA
46 employees (2 in marketing)