Retention Marketing Producer

San Diego, CA (Remote)

$65K/yr – $85K/yrMid Level2+ years expFull time

Posted 2 months ago

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Job Summary

Own the end-to-end lifecycle marketing book for 4–6 client accounts, combining strategy, Klaviyo flows, SMS, and reporting to deliver cohesive, optimized journeys and a clear client narrative each month.

  • Lifecycle architecture and flow optimization across welcome, post-purchase, cart/abandon, winback, VIP, and replenishment.
  • Campaign calendar ownership and segmentation decisions to drive consistent performance across multiple clients.
  • Direct client engagement and hands-on execution without handing off build work to others.

Job Description

  • You’ll be the day-to-day lead on 4–6 client accounts. That means strategy, Klaviyo execution, SMS, flow architecture, campaign calendars, client communication, and reporting — all of it.
  • You’re not handing off to someone else to build. You’re building.
  • Lifecycle architecture — welcome, post-purchase, browse/cart abandon, winback, VIP, replenishment — built and optimized per client.
  • Campaign calendars planned and executed.
  • Segmentation and suppression logic maintained.
  • Performance reviewed monthly with a real narrative, not just a number dump.
  • Client calls run with confidence.
  • 2+ years in retention marketing — agency-side preferred, but brand-side with real program ownership considered.
  • Klaviyo required.
  • Attentive or another SMS platform is a strong plus.
  • You understand why flows matter more than campaigns and can defend that point of view in a client conversation.
  • You know how to read performance data and make a call — not just report what happened.
  • You're organized enough to juggle multiple clients without things slipping and honest enough to flag when they do.
  • Asana to manage everything and Claude AI to accelerate strategy and production work.
  • Curious about working smarter.
  • Full benefits
  • Unlimited PTO
  • Salary Range $65,000 - $85,000 depending on experience
Sticky Digital logo

Sticky Digital

VOTED #1 RETENTION MARKETING AGENCY IN NORTH AMERICA 2023EMAIL +SMSRetention marketing is more than just sending an email. Most brands don’t realize how lucrative a robust retention strategy can be. We build email + SMS programs that integrate with your tech stack to create memorable and highly profitable 😉 user journeys.CUSTOMER LOYALTY + SUBSCRIPTIONWhether your customers respond to subscription programs, loyalty points or exclusive access, we will implement the retention strategies that keep them coming back. Using our proprietary system of persuasion architecture, we have take 50+ brands from 1mm to 10mm and 10mm to 50mm+. CONVERSION RATE OPTIMIZATIONWe are Shopify experts that build tech stacks that generate cash. We believe less is more and have built the most user friendly and optimized tech stacks for Shopify. Let us build you a roadmap and implement a strategy that is future proof.You find the customers. We make them stick.

Founded in 2019
San Diego, California, USA
29 employees (21 in marketing)

Traffic Signals

Monthly Visitors
3.7K
Monthly Google Ads Budget
$219
Traffic Source Mix
Search
50.2%
Direct
33.1%
Referral
4.9%
Social
10.6%
Paid
1.2%

Headcount Trend

Current headcount: ~29

Marketing Team

Marketing Team Size
14 (48% of company)