Responsibilities

• This role serves as the operational backbone of the Chesapeake Media Group (CMG), Family Dollar’s Retail Media Network. The position is responsible for campaign operations, reporting, financial management, partner coordination, process improvement, and creative governance. The Operations Specialist ensures campaigns are executed accurately, on time, and in alignment with supplier commitments while providing performance reporting, financial oversight, and operational support that enables CMG to scale efficiently.
• Oversee CMG and COOP financial tracking and reporting, including reconciliation and forecasting.
• Reconciliation & Billing
• Partner with Finance and Sales to ensure accurate billing and revenue recognition.
• Reconcile campaign delivery, supplier commitments, insertion orders, and invoices.
• Identify billing discrepancies and under-delivery risks.
• Forecasting & Budgets
• Maintain revenue forecasts, sufficiency models, and budget trackers.
• Intake & Planning
• Manage campaign intake, project timelines, and execution workflows from request through campaign completion.

Requirements

• Candidates must be authorized to work in the United States without the need for current or future visa sponsorship.
• Bachelor's degree or equivalent experience.
• 3–5 years of experience in retail media, digital media, media operations, CPG, agency, or marketing operations.
• Strong project management, analytical, and organizational skills, including financial reconciliation and revenue forecasting experience.
• Advanced Microsoft Excel and PowerPoint proficiency.
• Experience with Monday.com, Smartsheet, CRM, reporting platforms, and marketing technology preferred.
• Excellent communication skills and ability to influence cross-functional teams.

Preferred

• Experience with Monday.com, Smartsheet, CRM, reporting platforms, and marketing technology (preferred).