Responsibilities

• Merchandising, daily basket making, stocking shelves, personal shopping assistance, inventory, cleaning, organization, assisting front of house restaurant operations when needed. Attend and participate in weekly management meetings.
• Primary responsibilities include greeting and welcoming guests to the brand.
• Community Engagement: Engage local schools to participate in Knead Dough Fundraiser events, provide the Home Office with all necessary info and paperwork. Host Knead Dough community partnership fundraising events. Partner with marketing and home office to host brand-wide events and classes as well as host individual store events. Working closely with the General Managers, District Leadership, Regional Leadership, and home office team to ensure the store events are successful, reflect our brand, and that we provide exceptional customer service to all guests.
• Engage and facilitate partnerships with realtors and title companies in the community to drive gift basket and catering sales for the restaurant.
• Availability: Available to work Mon-Fri during peak lunch traffic hours; Saturdays as needed. Due to business needs, additional hours are required during November and December, including weekends and some extended hours. Available to work Thanksgiving and Christmas breaks.
• Sales and guest interaction: actively listen to guests & confidently suggest meal & gift items to first time guests & returning regulars.

Requirements

• 1+ years customer service/retail experience
• Attentiveness to compliance with local, state, & federal regulations for food handler & sanitation standards.
• Flexible schedule standards. Retail & Community Engagement Manager shifts vary from week to week depending on customer traffic & time of year. Shifts start as early as 7 am -10 pm Monday - Saturday.
• Must be at least 18 years of age to be qualified for this position
• MUST HAVE MORNING/DAYTIME AVAILABILITY
• Availability to work Mon-Fri during peak lunch traffic hours; Saturdays as needed. Due to business needs, additional hours are required during November and December, including weekends and some extended hours. Available to work Thanksgiving and Christmas breaks.
• A "can do" attitude- the ability to actively listen to guests & the confidence to suggest meal & gift items to first time guests & returning regulars.
• The ability to work quickly, learn from mistakes, & look for opportunities to step in & help other departments even before being asked.
• Available to work Thanksgiving and Christmas breaks.

Benefits

• Health benefits for full-time employees to support health & wellness (we also offer pet insurance for your 4-legged family members)
• Work-Life balance - all Kneaders Bakery & Cafe locations are closed every Sunday & are closed on Thanksgiving Day & Christmas every year
• Career growth opportunities - Restaurant leadership, retail management, specialization in the art of pastry & bread baking -- Kneaders has many career development paths available