Responsibilities

• A successful Retail & Community Engagement Manager at Kneaders Bakery & Cafe must possess: - A "can do" attitude- the ability to actively listen to guests & the confidence to suggest meal & gift items to first time guests & returning regulars.
• - The ability to work quickly, learn from mistakes, & look for opportunities to step in & help other departments even before being asked.
• Availability: Available to work Mon-Fri during peak lunch traffic hours; Saturdays as needed. Due to business needs, additional hours are required during November and December, including weekends and some extended hours. Available to work Thanksgiving and Christmas breaks. Responsible for organizing and leading a team to support the execution of Holiday baskets and merchandise.
• Merchandising: Primary responsibilities include greeting and welcoming guests to the brand. Merchandising, daily basket making, stocking shelves, personal shopping assistance, inventory, cleaning, organization, assisting front of house restaurant operations when needed. Attend and participate in weekly management meetings.
• Community Engagement: Engage local schools to participate in Knead Dough Fundraiser events, provide the Home Office with all necessary info and paperwork. Host Knead Dough community partnership fundraising events. Partner with marketing and home office to host brand-wide events and classes as well as host individual store events. Working closely with the General Managers, District Leadership, Regional Leadership, and home office team to ensure the store events are successful, reflect our brand, and that we provide exceptional customer service to all guests. Engage and facilitate partnerships with realtors and title companies in the community to drive gift basket and catering sales for the restaurant.

Requirements

• 1+ years customer service/retail experience
• Attentiveness to compliance with local, state, & federal regulations for food handler & sanitation standards.
• Flexible schedule standards. Retail & Community Engagement Manager shifts vary from week to week depending on customer traffic & time of year. Shifts start as early as 7 am -10 pm Monday - Saturday.
• Requires continuous standing and walking throughout the shift, with limited opportunities for sitting. Ability to perform essential job functions with or without reasonable accommodation is required
• Must be at least 18 years of age to be qualified for this position

Benefits

• Health benefits for full-time employees to support health & wellness (we also offer pet insurance for your 4-legged family members)
• Work-Life balance - all Kneaders Bakery & Cafe locations are closed every Sunday & are closed on Thanksgiving Day & Christmas every year
• Career growth opportunities - Restaurant leadership, retail management, specialization in the art of pastry & bread baking -- Kneaders has many career development paths available
• Competitive hourly wage