Senior Brand Manager - DTC
Resident
USA (Remote)
$110K/yr - $140K/yrIn-houseFull-timeSenior level5+ years exp.
5 weeks ago
Resident Manager
Woodbridge, VA
$22/hr – $30/hr
Posted 2 months ago
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Job Description
WHAT WE ARE LOOKING FOR:
Resident Managers manage all day-to-day operations of assigned community section and are responsible for meeting all associated goals. They ensure the section and team members remain in compliance with SMC policies, procedures, and standards as well as local and federal government regulations and guidelines.
Resident Managers manage all day-to-day operations of assigned community section and are responsible for meeting all associated goals. They ensure the section and team members remain in compliance with SMC policies, procedures, and standards as well as local and federal government regulations and guidelines.
WHAT WE EXPECT FROM YOU:
- Manage all day-to-day operations of assigned section
- Ensure Southern Management policies, procedures, and internal quality control standards are upheld at all times
- Encourage and build positive relationships with team members, customers, and vendors
- Provide high levels of service to all customers and team members
- Hire, train, coach, counsel and manage assigned team members
- Perform all Credit Counselor duties
- Aid in preparation of annual budget and community plans
- Respond in emergency situations, as needed
- Ensure all resident accounts are accurate and current
- Conduct new resident move-in orientations
- Serve as the primary contact for all customers, team members, and vendors associated with assigned section
- Stay abreast of industry trends
- Demonstrate behaviors that cultivate a positive work culture
- Contribute to community/company engagement efforts
- Perform other duties as assigned by manager and/or supervisor
JOB KNOWLEDGE & SKILLS:
- Excellent written and verbal communication skills
- Outstanding interpersonal skills
- Exceptional customer service skills
- Ability to effectively lead, coach, and motivate
- High-level critical thinking skills
- Knowledge of current applicable laws
- Strong organizational skills
- Adaptability and flexibility in fast paced environments
- Ability to keep neat and accurate records
- Aptitude with Microsoft Word and Excel
- Experience with Yardi software products a plus
- Graduation from The Southern Difference Institute or equivalent combination of education and property management experience
- Three years of experience in a property management setting
- Experience in customer service, sales, marketing, or real estate
Req Benefits: Your wages are only part of the employment equation. Benefits add significant dollars to your total compensation package and greatly improve your quality of life. Southern offers one of the best benefits packages in the industry. Southern provides: * A choice of Health, Dental and Vision Insurance for you, your spouse and/or eligible children at a remarkably low cost * Company paid Group Term Life and AD&D Insurances * Traditional and ROTH 401(k) with Company contribution * Paid holidays, paid time off, pay for bereavement/funereal leave and jury duty * Continuing Education You can customize your package to include: Short Term Disability, Long Term Disability, Long Term Care for an additional cost, at a reduced rate. Benefit eligibility is dependent on Team Member Status. All benefits are subject to change or cancellation at any time.
Compensation: $21.82 - $29.55
Southern Management Companies
Southern Management Companies – a privately held real estate firm – owns and manages 24,000 apartment-homes, office centers, and a ski resort –all in the mid-Atlantic region. Established in 1965, Southern employs more than 1,200 people. Southern Management Companies is the recent recipient of four regional awards: The Maryland Performance Excellence Award, Washingtonian Magazine’s "Great Places to Work,” Baltimore Sun’s “Top Work Places” and Baltimore Magazine’s “Best Places to Work.”At Southern Management people come first. We are proud to be a champion for Fair Housing and an Equal Opportunity Employer – with a long-standing commitment to valuing the diversity of our residents and team. Through our volunteer initiatives we give back to the greater community by donating our time, efforts and money to various scholarship, health, housing and education initiatives. Southern offers career advancement through its culture of career development and continuous learning, both on-the-job and through our Corporate University. Our compensation packages offer competitive pay rates and full benefits to full-year team members.
