Responsibilities

• Fundamental Requirements:
• Ecommerce & Website Management
• Support the monitoring of day-to-day health, accuracy, and performance of property websites, booking engines, and public-facing digital platforms
• Support regular updates of website content assets to reflect business objectives, seasonality, promotions, and key property selling points, while maintaining site health and digital strategy
• Coordinate with CMS and web development vendors to implement site updates, fixes, and enhancements
• Help identify new opportunities for digital revenue-drivers and optimization opportunities that enhance the customer journey
• SEO/GEO & Paid Media
• Help support the SEO/GEO strategy and execution across property websites and digital content
• Assist in the auditing of paid digital advertising campaigns across search, display, and social channels
• Liaise with partner agencies to support tracking deliverables and channel performance

Requirements

• Education & Experience: - Minimum of 3 to 4 years' experience in Ecommerce and Digital Marketing (hospitality industry preferred)
• - Demonstrated experience managing front- and back-end website content, SEO/GEO, SEM, paid media, and email/CRM programs, including ROI / KPI metrics
• - Proficient in Microsoft Office, GA4 and E-commerce suite; working knowledge of CMS platforms and hospitality booking engines a plus
• - Working knowledge of SEO/GEO strategy, SEM tools, paid media platforms, email/CRM systems
• - Strong analytical skills with the ability to translate performance data into clear, actionable recommendations
• - Demonstrated ability to develop and maintain relationships across stakeholder groups (e.g. GMs, Sales and Revenue Leaders, Regional Team, Agency Partners)
• - Strong project management and organizational skills, with the ability to manage multiple property channels simultaneously
• - Knowledge of full-funnel digital marketing and channel disciplines
• - Ability to work efficiently, effectively and gracefully in a high-pressure & high-stress environment
• Physical requirements: - Flexible and long hours sometimes required

Benefits

• We are pleased to offer a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.
• Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Educational opportunities / Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
• For Employees Based in Washington: - 8 paid holidays per year - Up to 20 days of paid vacation per year, based on classification and length of service - Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: - 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year - Up to 20 days of paid vacation per year, based on classification and length of service - 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: - 8 paid holidays per year - Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO. - Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.