Public Relations Specialist IV

Richardson, TX (On-site)

Salary Not AvailableSenior Level5+ years expFull time

Posted 3 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Drive national social media and PR strategy for a multi-location service brand, aligning content across Facebook, Instagram, LinkedIn, and executive media opportunities.

  • Own and execute national organic social strategy across Facebook, Instagram, LinkedIn, and 75+ pages.
  • Must-have: 5+ years in social media for a multi-location or national consumer brand.
  • Standout: Proven ability to secure executive media opportunities and shape social brand voice.

Job Description

Responsibilities

  • Lead the organic social media strategy for Service Experts’ national brand channels across Facebook, Instagram, and LinkedIn; ensure relevant video content is uploaded and optimized on YouTube
  • Oversee and help guide content strategy for 75+ Facebook pages, 1 national Instagram profile and company LinkedIn; ensure alignment with brand standards and business priorities
  • Build and manage social content calendars based on national go-to-market messaging, seasonal priorities, home services offers, and business initiatives
  • Partner with internal stakeholders to translate marketing priorities into engaging, channel-appropriate social content
  • Support local market requests with social guidance, content recommendations, coordination as needed
  • Develop and execute national public relations strategies that elevate executives, subject-matter experts, and brand authority
  • Identify and orchestrate high-impact executive and expert media opportunities
  • Partner with senior leadership to prepare executives for press engagements: messaging, talking points, interview prep
  • Define and maintain company’s social brand voice across platforms
  • Use platform tools to post content and respond to comments

Requirements

  • Bachelor’s degree in Marketing, Communications, Public Relations, Journalism, or a related field
  • 5+ years of experience in social media, brand content, or integrated communications
  • Experience managing organic social channels for a multi-location, franchise, or national consumer brand preferred
  • Strong understanding of Facebook, Instagram, and LinkedIn content strategy, platform best practices, and audience engagement tactics
  • Proven experience creating social-first content directly, including writing, editing, and developing creative concepts
  • Experience briefing and managing agencies and external partners
  • Experience managing PR firms and supporting earned media strategy and execution
  • Strong writing, editing, and communication skills
  • Highly organized with the ability to manage multiple workstreams, deadlines, and stakeholder needs
  • Comfortable balancing strategic planning with day-to-day execution

Preferred

  • Experience working in a fast-paced, multi-location or field-driven business
  • Strong eye for brand storytelling and content that connects across earned and owned channels
  • Familiarity with content planning, social scheduling, reporting, and media monitoring tools
  • Ability to translate business priorities into consumer-friendly, engaging brand content

Benefits

  • Competitive pay with incentive opportunities
  • Paid Time Off and Company Holiday Pay
  • Medical, Dental, and Vision Insurance programs
  • 401(k) Retirement Savings Plan with company matching contributions
  • Life Insurance and disability insurance options
  • Supplemental benefit programs
  • World-Class Training opportunities through our Experts University
  • Career development opportunities
Service Experts logo

Service Experts

Service Experts is North America's leading HVAC, Plumbing & Electrical company with 75+ locations nationwide. Visit us at http://www.ServiceExperts.com.

Founded in 1996
Richardson, Texas, USA
1.5K employees (22 in marketing)