Public Relations Senior Manager - Operations

New York City, NY (Hybrid)

$180K/yr – $235K/yrSenior Level10+ years expFull time

Posted 1 day ago

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Job Summary

Own the operations and optimization of the global PR function, overseeing processes, vendor relations, governance, and performance reporting across regions.

  • Design and improve PR processes and tools, including AI-enabled workflows
  • Manage enterprise PR tech and vendor relationships
  • Oversee global PR reporting, dashboards, and performance improvements

Job Description

Responsibilities

  • Designing, implementing, and improving PR processes, systems, and tools, including the use of AI to increase efficiency, streamline workflows, and enhance service delivery
  • Managing relationships with vendors who support operations, including media monitoring, media databases, content aggregators, among others
  • Supporting consistent execution across the PR function by maintaining operational standards, guidance, and best practices
  • Developing and maintaining team guidance, playbooks, protocols, and messaging resources to promote consistency across the global PR function
  • Overseeing global PR reporting and performance metrics, producing dashboards, identifying trends, and recommending improvements to systems, efficiency, and impact
  • Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains
  • Display deep knowledge of public relations operations and press office best practices, including media relations workflows, editorial planning, monitoring and reporting, and issue vetting
  • Possess demonstrated ability to design, implement, and improve operational systems and processes, with expertise in project and resource management tools (e.g., Asana), and proficiency with Microsoft 365 applications, Teams, and AI-enabled tools
  • Exhibit experience managing enterprise PR technologies and vendor relationships, including media monitoring and database platforms, editorial calendars, content aggregators, and awards programs

Requirements

  • A bachelor’s degree or equivalent, preferably in Communications, Public Relations, or Journalism
  • A master’s degree or equivalent
  • A minimum of ten (10) years of relevant public relations experience in an in-house or agency environment
  • A minimum of ten (10) years of cumulative experience
  • Professional experience in and familiarity with the legal industry, preferably

Benefits

  • Healthcare, life and disability insurance
  • A generous 401k plan
  • At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
  • Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
  • Professional development programs
  • Employee discounts
  • Affinity groups, networks, and coalitions for lawyers and staff
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Latham & Watkins LLP

4.2 Glassdoor

Latham & Watkins is a global law firm with more than 3,500 lawyers in its offices located in Asia, Europe, the Middle East and the United States. The firm has internationally recognized practices in a wide spectrum of transactional, litigation, corporate and regulatory areas. Our success is grounded in our devotion to the collaborative process, which reaches across global offices and practices and draws upon our deep subject matter expertise, an abiding commitment to teamwork and a powerful tradition of creative lawyering.Follow us on Twitter@lathamwatkinsJoin us on Facebookwww.facebook.com/lathamwatkinsSubscribe to us on YouTubehttp://youtube.com/lathamwatkinsglobalContent may include attorney advertising.

Founded in 1934
New York, New York, USA
8.4K employees (214 in marketing)
79% recommend to a friend
93% CEO approval

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Traffic Source Mix
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57.5%
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Referral
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Headcount Trend

Current headcount: ~8.4K

Marketing Team

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143 (2% of company)
Median Tenure
6.4 years
Marketing Roles Posted (Last 30 Days)
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