Responsibilities

• Own our online reputation across review sites (Google, Trustpilot, BBB), Reddit, forums and social. Monitor what's said, respond where it helps, and build a steady flow of genuine reviews from real clients.
• Catch misinformation and impersonators early and handle them through the proper channels.
• Earn coverage in online and traditional media by pitching stories, building journalist relationships and preparing our team for interviews.
• Report monthly on sentiment, review volume and ratings, and coverage won.

Requirements

• Hands-on online reputation management
• You know how review platforms and Reddit actually work.
• Media relations experience, or a clear plan for how you'd earn coverage.
• Excellent written English, you'll write responses and pitches in our voice.
• Honest tactics only. No fake reviews, no astroturfing.
• Individuals only, not agencies or firms.