Public Relations and Marketing Manager

Responsibilities

• - Lead, coach, and develop PR and Marketing team member; foster a culture of collaboration, continuous learning, and high-quality execution.
• - Build cross-functional partnerships with Operations, Sales, Revenue Management, and Finance to align messaging, experience delivery, and commercial priorities.
• - Collaborate with Regional and Corporate Commercial teams to integrate property initiatives into broader brand priorities and campaigns.
• - Act as a key strategic partner on property, ensuring communications efforts advance both brand equity and measurable commercial outcomes.
• - Serve as the property’s positioning champion, ensuring awareness, understanding, and engagement with the property’s positioning across all employees.
• - Strategic planning & performance: Develop and lead the annual PR and Marketing strategy and support channel plans aligned with commercial goals and property priorities.
• - Lead the creation and execution of the integrated marketing and communications calendar, including campaign plans, global brand initiatives, and on-property activations and F&B promotions.
• - Identify and analyze seasonal trends, key moments, priority feeder markets, and target audiences to inform annual marketing and campaign planning.
• - Apply market intelligence, consumer trends, guest insights, and competitive analysis to guide positioning and data-driven decision-making.
• - Establish and monitor a local measurement framework (KPIs); track Property Scorecard metrics; conduct post-campaign analysis to inform future initiatives.

Requirements

• - Education : Bachelor’s degree in communications, Public Relations, Marketing, or a related field; or equivalent experience.
• - Experience : Minimum 5 or more years of experience in public relations and marketing, including leadership responsibilities; luxury hospitality or related industry experience preferred

Preferred

• - Experience in luxury hospitality or related industry experience preferred

Benefits

• - Annual Salary: $80,000 to $90,000 + Annual Incentive Plan
• - 100% Medical, dental and vision insurance coverage.
• - Holiday, Vacation and Sick leave coverage
• - 401K participation with company matching program
• - Complimentary stays and exclusive discounts at Four Seasons Hotels worldwide
• - Excellent training and development programs and employee recognition events
• - Complimentary employee meal per shift in our employee dining room
• - Complimentary parking
• - Complimentary dry cleaning for employee uniforms
• - Career growth opportunities