Public Outreach Specialist I

Responsibilities

• Support implementation of stakeholder engagement and communications plans for ATMP Roadways projects.
• Track and respond to public inquiries, comments, complaints, and information requests.
• Prepare and distribute traffic advisories, construction notices, project updates, and community notifications.
• Maintain stakeholder contact databases, distribution lists, and communication logs.
• Draft correspondence, meeting notices, outreach materials, and stakeholder updates.
• Assist with development of presentations, fact sheets, FAQs, and informational collateral.
• Coordinate logistics for public outreach events, workshops, open houses, and community meetings.
• Support website content updates, document uploads, and CMS management.
• Assist with social media content creation, scheduling, graphics coordination, and monitoring.
• Support media event preparation, including attendee coordination and logistics.

Requirements

• Experience in public outreach, communications, public relations, or community engagement.
• Preferred experience supporting public infrastructure, transportation, aviation, construction, or government projects.
• Strong written, verbal, and interpersonal communication skills.
• Excellent organizational skills and ability to manage multiple deadlines in a fast-paced environment.
• Detail-oriented with strong proofreading and quality control abilities.
• Ability to interact professionally with community members, businesses, agencies, and elected officials.
• Proficiency in Microsoft Office Suite; familiarity with Canva, Adobe Creative Suite, CMS platforms (Drupal), and email marketing tools.
• Knowledge of social media platforms and content management tools.
• Education: Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, Public Administration, Planning, Political Science, or related field.
• Certifications in communications, public engagement, marketing, or project management are a plus.

Benefits

• 401(k)
• Health insurance
• Paid time off