Responsibilities

• serve as the primary contact for a portfolio of customers using our proprietary web-based platform for distributed ordering and inventory management.
• act as a trusted consultant, aligning platform solutions with client marketing and business objectives to influence and drive revenue growth.
• lead client discovery and scoping sessions to define, document, and manage product catalogs and program requirements.
• proactively recommend ways to optimize program usage and enhance platform presence to maximize efficiency and adoption across distributed networks.
• develop, maintain, and manage project plans, schedules, and resource allocation to ensure on-time, on-scope, and on-budget delivery.
• participate in implementation and project kick-off meetings to gather product requirements and establish expectations.
• identify project risks early, implement mitigation strategies, and apply creative problem-solving to secure needed resources.
• serve as the key liaison between clients and internal teams, including Sales, Implementation Managers, Estimating, and Production/Fulfillment.
• collaborate with the Estimating Team to deliver timely, accurate cost proposals for custom projects and services.
• partner with Production teams to ensure seamless execution, quality standards, and compliance with program SLAs.

Requirements

• a Bachelor’s degree in Marketing, Business, or a related field — or equivalent work experience.
• 3 or more years of related experience in print (preferred).
• a minimum of 2 years of related experience in Project Management.
• excellent communication skills with the ability to build strong teams and networks.
• exemplary critical thinking skills to effectively solve problems.
• strong organizational skills with the ability to manage multiple projects while maintaining high attention to detail and meeting tight deadlines.
• a collaborative mindset, while also being able to self-prioritize and work independently when needed.

Benefits

• Healthcare, dental, life insurance, disability
• Paid parental leave
• Retirement Savings programs
• Employee Stock Ownership Plan-100% Employee-Owned
• 401k with a company match
• Career Development Opportunities
• Flexible Work Hours
• Tuition Reimbursement
• Employee Referral Program
• Safe & Clean Manufacturing Environment