PROJECT MANAGER

Captivate Media + Consulting | Eden Prairie, MN (Hybrid)

ABOUT CAPTIVATE

Captivate Media + Consulting is a growing team of expert school communicators who use story to positively impact education. We are the K-12 leader in crafting high-impact professional video, graphic design, and motion graphics that communicate complex messages with clarity, purpose, and intent.

ABOUT THE ROLE

We are looking for an organized, creative, and hardworking professional to be the connection between our clients and our production team. As the primary owner of assigned projects, you will guide each one from kickoff through delivery by managing schedules, budgets, communication, resources, and expectations. You will build trusted relationships with clients, proactively solve problems, and ensure every project is delivered on time, on budget, and at Captivate's standard of excellence. As you grow in the role, you will become a strategic partner to clients and a key contributor to Captivate's ability to scale.

The ideal candidate lives near the Twin Cities, has hands-on video production experience, top-notch organizational skills, and builds strong relationships inside and outside the company. More important than technical skills, we seek someone with solid values and a strong work ethic who functions well in a collaborative team. Our core values of integrity, craftsmanship, investment, and equity are more than words on our website. They are the fabric of who we are and guide us in our daily work.

WHY CAPTIVATE

• Work in a flexible, hybrid setting

• Join a mission-driven, collaborative team

• Tell stories that matter

• Lead projects that impact communities

• Gain new skills with a team that is invested in your success

WHAT YOU WILL DO

Project Administration

• Load and maintain projects in our project management software

• Send post-project surveys and review client feedback

• Archive completed projects

• Keep the office and production calendars current

Story Development

• Schedule kickoff and follow-up meetings

• Understand each client's goals and shape a video approach that delivers

• Create project briefs and management documents

• Coordinate travel and gear

• Help build project budgets

• Gather the client assets needed for each project

Production

• Conduct pre-production site visits and location scouting when needed

• Help coordinate the production calendar

• Step in on productions as a producer or cinematographer when needed

• Handle pre-production and post-production client communication

Post-Production

• Review videos before delivery and give the editor clear feedback

• Make sure quality standards are met on every project

• Order and proof caption files

• Deliver final videos and supporting files

• Assist with editing as needed

Client Experience

• Create and update retainer documents

• Hold monthly check-ins with retainer clients and mid-project meetings with all clients

• Field client questions and keep clients informed throughout

• Send a thank-you note at the close of every project

Internal Operations

• Help troubleshoot computers and equipment

• Contribute to smooth, efficient internal project operations

WHAT SUCCESS LOOKS LIKE IN YEAR ONE

• Lead 15+ projects that deliver measurable client impact

• Maintain a 90%+ client satisfaction and retention rate on the projects you manage

• Build strong working relationships across the Captivate team and add to our culture

• Consistently deliver projects on time and on budget through strong organization and time management

WHAT YOU BRING

Required

• Bachelor's degree in communications, public relations, marketing, education, or a related field

• 3+ years in video production or the creative industry, including hands-on experience as a producer, cinematographer, or video editor

• Proficiency with video editing software, video production equipment, and filming and lighting techniques

• Proven understanding of the elements that make a strong story

Strongly Preferred

• Experience managing client relationships in a consulting or agency environment

• Background in K-12 education or public sector communications

Skills and Attributes

• Genuine passion for delivering an outstanding experience to clients and partners

• Ability to manage multiple projects and deadlines without dropping details

• Strong follow-up and follow-through, with the instinct to ask questions for clarity

• Comfort solving problems and moving work forward when the parameters are not well defined

• Strong written and verbal communication with internal and external audiences

• Ability to think ahead, take initiative, and anticipate needs

• A professional, positive, "no task is too big or too small" attitude

Requirements

• Comprehensive knowledge of the video production process

• Highly tech-savvy (Mac OS, Adobe Creative Cloud, Sony cameras, AI tools)

• Dependable, punctual, and able to work well with others with little supervision

• Able to pass a background check

• A reliable personal vehicle for assigned projects, plus a valid driver's license and insurance

WHAT WE OFFER

• Salary of $60,000 to $65,000, commensurate with experience

• Medical, dental, vision, and life insurance

• PTO, parental leave, and a retirement match

• Hybrid schedule with approximately two days each week in our Eden Prairie, MN office

• Travel for productions, site visits, and client meetings (estimated 10 to 15% of time)

HOW TO APPLY

• Apply through LinkedIn with your resume and a short cover letter. Please include a brief description of two or three projects you have managed from start to finish and the role you played in each.