Responsibilities

• Lead website projects through every phase of the project lifecycle, including planning, discovery, design, development, testing, launch, and post-launch support.
• Build and maintain detailed project plans, timelines, milestones, budgets, and resource allocations.
• Coordinate cross-functional teams including developers, designers, strategists, content creators, QA specialists, and client stakeholders.
• Serve as the primary day-to-day project lead and secondary client contact, providing proactive communication, project updates, and clear expectations.
• Define project scope, objectives, deliverables, and success criteria while effectively managing change requests.
• Monitor project budgets and resources to ensure efficient execution and successful delivery within established constraints.
• Identify potential risks early, develop mitigation strategies, and proactively remove roadblocks that could impact timelines or project success.
• Facilitate project meetings, document key decisions, and maintain accurate project documentation throughout the engagement.
• Partner with internal teams to ensure all deliverables meet quality standards and provide an exceptional client experience.
• Continuously look for opportunities to improve project workflows, communication, and delivery processes.

Requirements

• Several years of experience managing complex website projects from planning through launch.
• Strong experience using the Waterfall project management methodology, with the ability to manage multiple concurrent projects.
• Proven success balancing project scope, timelines, budgets, resources, and client expectations.
• Excellent organizational skills with exceptional attention to detail and follow-through.
• Outstanding communication and relationship-building skills with both clients and cross-functional teams.
• Experience coordinating web development, design, content, and digital marketing teams.
• Ability to proactively identify risks, solve problems, and keep projects moving forward.
• Experience within a marketing agency, digital agency, or destination marketing organization is highly preferred.
• Product Owner certification or experience working within Agile environments is a plus.
• Ability to work within core U.S. business hours to effectively collaborate with clients and internal teams across multiple time zones.

Benefits

• Competitive compensation.
• Medical, dental, vision, and additional benefits to support you and your family.
• 401(k) with Traditional and Roth options, plus a company match.
• Flexible PTO and paid holidays.
• The tools and technology you need to do your best work.