Responsibilities

• Own end-to-end delivery of complex Salesforce ecosystem programs across multiple workstreams.
• Translate strategic objectives into phased execution roadmaps with clear milestones and outcomes.
• Coordinate cross-functional delivery across marketing, data, engineering, analytics, and IT teams.
• Manage scope, timelines, resourcing, and delivery governance across concurrent initiatives.
• Identify delivery risks early and implement mitigation strategies proactively.
• Ensure program alignment with enterprise architecture and transformation priorities.
• Serve as the primary program-level client interface across executive and working teams.
• Lead steering committees, status reviews, and cross-functional alignment sessions.
• Drive decision-making across competing priorities and stakeholder interests.
• Communicate progress, risks, trade-offs, and dependencies clearly to technical and business audiences.

Requirements

• 8+ years of experience in program or project management within marketing technology, CRM, customer data platforms, or analytics environments
• Demonstrated experience leading complex enterprise MarTech transformation programs
• Experience coordinating multi-stream implementations across business, data, and engineering stakeholders
• Strong understanding of marketing technology architecture, activation workflows, and analytics enablement
• Proven success managing dependencies across integrated platforms and vendors
• Ability to manage multiple concurrent initiatives while maintaining delivery quality and momentum
• Exceptional communication skills with both executive and technical audiences
• Experience operating in consulting or client-facing delivery environments strongly preferred
• U.S. citizenship or permanent work authorization (no visa sponsorship available)
• Location: US only

Nice To Have

• Customer Data Platform implementation experience
• Identity resolution and segmentation architecture exposure
• Experience with Salesforce ecosystem platforms (Marketing Cloud, Data Cloud)
• Experience supporting customer journey orchestration or lifecycle marketing programs
• Familiarity with analytics platforms such as Tableau, SFMCI (Datorama), or similar tools
• Experience supporting enterprise-scale marketing transformation programs
• PMP (Project Management Professional)
• Salesforce Marketing Cloud certification (preferred)