Program Manager II, Marketing and Communications - Otolaryngology Administration

New York City, NY (On-site)

$78K/yr - $115K/yr (Est.)Mid Level5+ years expFull time

Posted 3 weeks ago

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Job Summary

Own the department’s external and internal marketing, digital presence, and outreach programs, coordinating content, events, and relationships with referring providers to grow visibility and referrals.

  • Lead multi-channel marketing and communications efforts for clinical services, academic programs, and research.
  • Strengthen referral networks through physician and partner engagement.
  • Oversee web and social media content, events, and outreach initiatives.

Job Description

Responsibilities

  • Implement marketing strategies to promote the department’s clinical services, physicians, academic programs, and research initiatives.
  • Manage departmental marketing materials, including brochures, flyers, newsletters, posters, digital advertisements, presentations, and patient education resources.
  • Coordinate the design, production, and distribution of marketing materials - including brochures, flyers, newsletters, posters, digital advertisements, presentations, and patient education resources in - collaboration with the institutional marketing and communications teams.
  • Draft and edit content for internal and external communications, including announcements, email campaigns, and departmental publications.
  • Ensure consistency in branding and messaging across all departmental communications
  • Maintain and regularly update departmental websites to ensure accurate and current information regarding providers, services, locations, faculty biographies, research programs, and educational offerings.
  • Coordinate the creation and publication of web content, including physician profiles, news stories, program highlights, and event announcements.
  • Monitor website analytics and metrics.
  • Manage the department’s social media strategy across approved institutional platforms.
  • Create engaging content that highlights faculty achievements, research discoveries, educational programs, patient success stories, and community outreach initiatives.

Requirements

  • Bachelor’s degree in Marketing, Communications, Public Relations, Healthcare Administration, Business Administration, or a related field preferred, or combination of applicable experience and education
  • 5+ years of experience in healthcare marketing, physician relations, communications, program management, or a related field.
  • Experience within an academic medical center or healthcare environment strongly preferred.
  • Demonstrated experience managing websites, digital content, social media platforms, and event planning.

Preferred

  • Bachelor’s degree in Marketing, Communications, Public Relations, Healthcare Administration, Business Administration, or a related field preferred, or combination of applicable experience and education
  • 5+ years of experience in healthcare marketing, physician relations, communications, program management, or a related field.
  • Experience within an academic medical center or healthcare environment strongly preferred.
  • Demonstrated experience managing websites, digital content, social media platforms, and event planning.

Marketing Team

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