Responsibilities

• Execution of email and digital campaigns from campaign planning through setup, testing, deployment, and post-launch review.
• Translate approved marketing strategies into actionable campaign plans, timelines, milestones, and deliverables.
• Coordinate across Marketing, Analytics, Product, Technology, Creative, Operations, and Compliance to drive campaign readiness and execution.
• Partner with Marketing and Analytics to operationalize audience selection, segmentation, suppression criteria, personalization, offers, and test designs.
• Coordinate creative and content development, campaign setup, reviews, approvals, and deployment activities.
• Conduct campaign QA to validate audiences, content, offers, personalization, links, tracking, and other campaign elements prior to launch.
• Proactively identify and resolve risks, dependencies, and technical or operational issues that could impact campaign delivery or customer experience.
• Coordinate test-and-learn initiatives and partner with Analytics to measure results and incorporate learnings into future campaigns.
• Support the execution and scaling of recurring, triggered, and automated customer communications.
• Identify opportunities to improve email and digital campaign workflows, controls, and execution processes.

Requirements

• 2-3 years of marketing, program management, campaign management, digital marketing, or related experience along with a relevant Bachelor's degree.
• Experience managing marketing or digital initiatives from planning through execution.
• Experience with email, CRM, digital marketing, and/or marketing automation campaign execution.
• Strong program management and organizational skills with the ability to manage multiple fast-paced, deadline-driven campaigns.
• Strong analytical skills and comfort working with campaign data, targeting requirements, and performance metrics.
• Excellent communication skills and the ability to effectively work with all levels of management.
• Excel at fostering collaboration and influencing outcomes across Marketing, Analytics, Product, Technology, and other cross-functional partners.

Preferred

• Experience partnering with Risk, Compliance, and other control functions in a regulated environment is a plus.
• Experience with Adobe Campaign or another campaign management or marketing automation platform is a plus.
• Financial services, lending, and/or credit card marketing experience is a plus.

Benefits

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days’ vacation per year, prorated based on start date)
• Paid sick leave as determined by state or local ordinance (prorated based on start date)
• 11 Paid holidays (4 floating holidays, prorated based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)