Program Manager, Brand & Creative Operations (Contract)

New York City, NY (Hybrid)

$80/hr – $90/hrSenior Level5+ years expContract

Posted 10 days ago

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Job Description

Responsibilities

  • - Program & Workflow Ownership — Own end-to-end program tracking and workflow management across Asana and Google Sheets, building and maintaining project structures, owners, milestones, dependencies, and approval/decision points, while keeping timelines and status current across multiple concurrent strategic and BAU initiatives.
  • - Creative Intake & Delivery — Partner with the Account Director and Creative Leads on the full lifecycle of creative briefs from intake through final delivery, confirming capacity planning, scope, deliverables, required inputs, owners, approvers, dependencies, timing and available capacity before work is committed.
  • - Stakeholder Communication — Lead weekly status and working meetings, document decisions, owners and action items, and provide clear, concise, executive-ready updates that distinguish current status, decisions needed, risks and next steps. Communicate the downstream impact of changes to scope, priority, timing or resourcing so stakeholders can make informed decisions.
  • - Risk Management & Escalation — Identify blockers, conflicting dependencies and delivery risks early; assess their impact on scope, timing, and capacity. When escalation is needed bring it promptly to Brand & Creative leadership with clear options and a recommended path.
  • - Cross-Functional Coordination — Partner with account management, design leads, and copy leads to scope incoming requests, estimate timelines, and align resourcing against shifting priorities.
  • - Process Stewardship — Maintain and reinforce established intake, briefing, review, approval and delivery processes. Clarify roles and decision rights, document agreed changes, and identify practical improvements that increase visibility, accountability and predictability.

Requirements

  • - 5–7+ years of project or program management experience in a creative, agency, or marketing environment, with a demonstrated ability to operate independently at a senior level.
  • - Advanced, hands-on Asana proficiency — building projects, configuring rules and dependencies, and generating reporting.
  • - A proven track record managing multiple concurrent creative workstreams with precision, reliable documentation and consistent follow-through.
  • - Executive-ready written and verbal communication, with strong meeting facilitation skills and the ability to present facts, clarify decisions and align stakeholders across levels.
  • - Strong operational judgment and composure when priorities shift or information is incomplete, with the ability to translate ambiguity into clear scope, owners, dependencies, decisions and next steps.

Preferred

  • - Experience with agile or sprint-based workflows strongly preferred.
  • - Familiarity with creative collaboration tools and workflows, including Google Drive, Figma and Adobe Creative Suite, is a plus.

Benefits

  • - Be part of a mission-driven company that values creativity, innovation, transparency, and collaboration
  • - When in office, enjoy complimentary lunch daily, and pets are always welcome
  • - Join a team that genuinely cares about creating a positive, inclusive work environment where everyone can thrive
Fetch logo

Fetch

Fetch, America's Rewards App, empowers consumers to Live Rewarded and helps brands create lifelong customers through the power of Fetch Points. Fetch has sweeping visibility into what consumers buy, capturing more than $179 billion worth of transactions annually using cutting-edge artificial intelligence and machine learning technologies. To date, Fetch users have submitted more than 5 billion receipts and earned more than $1 billion in rewards. The app is available to download on the App Store and Google Play Store and has more than 6 million five-star reviews from happy Fetchers.

Founded in 2013
Remote, Oregon, USA
1K employees (79 in marketing)

Traffic Signals

Monthly Visitors
2.7M
Traffic Source Mix
Search
32%
Direct
59.1%
Referral
6%
Social
1.8%
Paid
0.9%

Headcount Trend

Current headcount: ~1K

Marketing Team

Marketing Team Size
48 (5% of company)
Marketing Roles Posted (Last 30 Days)
2

Funding

Total Funding
$631.8M
Last Raise
Debt Financing, 2 years ago