Program Management Manager - DOME - Activation (Regional Lead) (Hybrid)

USA (Hybrid)

$136K/yr – $163K/yrSenior LevelFull time

Posted 11 days ago

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Job Summary

Own and lead regional program management efforts to ensure seamless campaign execution, optimize resources, and develop team performance across cross-functional partners and stakeholders.

Drive regional campaigns, automation opportunities, and ROI through strong program leadership
Coach and develop teams while reporting on metrics to identify workflow improvements
Align regional strategies with stakeholders and ensure effective cross-functional collaboration

Job Description

Responsibilities

Lead and manage a team of Program management leads/senior specialists and data analysts
Work closely with cross-functional teams to ensure seamless campaign execution for their respective region
Manage production resources strategically, optimizing resource allocation and ensuring efficient project delivery throughout the region
Efficient and effective stakeholder management of cross functional and external partners teams
Oversee regional production execution workflows including managing task queue, scoping projects with regional stakeholders, and troubleshooting
Oversee process changes for teams and stakeholders, including systems training and enablement, and the rollout of new concepts to the broader organization
Collaborate with marketing teams to identify opportunities for automation that drive campaign effectiveness and ROI
Collaborate with stakeholders to manage strategy of regional nuances and campaigns
Manage individual and team performance against agreed service levels and deliverables; identify initiatives to meet or exceed objectives and key results
Compile and report weekly, monthly and quarterly metrics identifying insights and challenges with proposed solutions that drive effective workflow process improvements

Requirements

Bachelor's degree or equivalent experience with marketing expertise
Excellent communication skills (verbal and written) and proficiency in Microsoft Office and/or G Suite
Strong quantitative reasoning, strategic thinking, and stakeholder management abilities
Experience in project management, coordinating across teams, and digital marketing, including B2B campaign strategy, execution, and automation
Proven experience in managing teams, including performance assessment, coaching, and mentoring
Problem-solving skills with adaptability to changing business goals and processes, and experience with marketing automation (Marketo) and CRM systems (Salesforce.com)

Benefits

We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage
We support your family with gender-neutral baby bonding leave, 24-26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences

Google Operations Center

3.6 Glassdoor

At Google Operations Center, we provide caring and knowledgeable support for Google users and customers. From troubleshooting product issues to providing around-the-clock advertiser assistance, you can be part of the teams that help Google users and customers solve problems and accomplish their goals.

Founded in 2019

7.6K employees (2,302 in marketing)

www.googleoperationscenter.com

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