Responsibilities

• Own positioning and messaging for core platform capabilities and new product launches, including AI-native features like Olly and our MCP/CLI interfaces
• Partner closely with Product Management and Engineering to understand roadmap, translate features into customer value, and drive go-to-market plans for new releases
• Develop sales enablement materials — battle cards, pitch decks, demo scripts, objection handling — that help our sales team win competitive deals
• Conduct win/loss analysis, customer interviews, and competitive research to sharpen our positioning against other observability platforms
• Craft narratives for major company milestones (funding announcements, product launches, analyst briefings) in partnership with Comms and Content teams
• Define and refine buyer personas and ideal customer profiles across DevOps, SRE, security, and increasingly, business stakeholders
• Collaborate with Demand Generation on campaign messaging, and with Content on blog posts, whitepapers, and case studies that showcase customer outcomes
• Support pricing and packaging conversations with market and customer insight
• Act as an internal expert on the competitive landscape, market trends, and where observability is heading in the age of AI agents

Requirements

• 4+ years of experience in product marketing, ideally at a B2B SaaS or infrastructure/DevOps-focused company
• Experience marketing technical products to technical audiences (engineers, DevOps, SREs) — you're comfortable in the weeds of a product spec
• Strong written and verbal communication skills; you can turn a complex technical concept into a sentence a CFO and an engineer both understand
• A track record of successful product launches and go-to-market execution
• Comfort working cross-functionally with Product, Sales, and Engineering, and confidence influencing without direct authority
• Familiarity with observability, monitoring, logging, or the broader cloud-native/DevOps ecosystem is a strong plus
• Data-driven mindset — comfortable using research, win/loss data, and customer feedback to inform strategy

Preferred

• Bonus: experience marketing AI-powered or agentic product features

Benefits

• healthcare, dental, and mental health benefits
• a 401(k) plan and match
• paid sick time and paid time off