Responsibilities

• Develop positioning, messaging, and core narratives for feature releases, key launches, and strategic product narratives
• Partner closely with product, engineering, sales, and marketing to drive how products are presented to our customers and in the care-at-home industry at large. You’ll bring together customer insight, product understanding, and market context into product and launch decisions
• Create and coordinate launch deliverables including changelogs, demos, email and social copy, documentation and go-to-market communications
• Equip sales and CS teams with the context and materials they need to communicate new launches effectively

Requirements

• Exceptional writing skills, with the ability to make complex ideas feel clear and compelling
• Strong positioning and messaging skills grounded in customer problems and how our products solve them
• Great project management skills and ability to track large amounts of detail
• Comfort diving into product details with product and engineering, understanding the why and how behind what we build
• Strong judgment, ownership, and the ability to operate autonomously while maintaining a high quality bar

Benefits

• Competitive salary and equity
• Health, dental, and vision insurance
• Fully remote work environment with setup stipend
• Unlimited PTO
• Regular team events and off-sites