Responsibilities

• The development and maintenance of Microsoft’s Security training content, including motions to ensure content freshness and shipping new content artifacts timed with product launches.
• Developing and managing stakeholder relationships with product and marketing teams to align security content creation and releases with evolving product and GTM motions.
• Adopting agentic approaches to content creation, including providing requirements for agentic tools.
• Developing hands-on and interactive experiences to help learners gain experience working with Microsoft Security products.
• Collaborating with a peer Credentials team to introduce new Security credentials and advise on credentials portfolio evolution.
• Designing metrics to measure success and collaborating with analytics peers to ensure continuous improvement.
• Culture: Be a trusted partner to executives and an active participant in Global Skilling strategy and planning.

Requirements

• 10+ years experience in in technical content creation OR equivalent experience.
• 3+ years people management experience.

Preferred

• Experience authoring business and technical requirements for complex end-user experiences with multiple engineering dependencies.
• Experience creating frameworks and articulating organization-wide strategies with an outside-in perspective.
• Excellence in communication and stakeholder management.
• Experience defining success metrics and measuring impact.
• Experience with tech industry learning products and content types, including instructional design standards.
• Experience with managing and maintaining a catalogue of technical training content.
• Experience with Microsoft and competitor security products.
• Experience adopting agentic processes and tools for content creation.
• Demonstrates commitment to career development and continuous or consistent learning through formal and informal efforts (e.g., change management, design thinking, management training, online courses).