Responsibilities

• Leading major and complex client engagements focused on customer-led, growth and marketing transformation, combining strategic thinking, consulting rigour and practical delivery leadership
• Building trusted senior client relationships and operating credibly with CMO, CXO and broader executive stakeholders
• Growing key accounts and creating new opportunities, shaping and selling consulting work that connects strategy, customer experience, marketing transformation and broader Havas capabilities across brand, creative, media and experience
• Playing a leadership role in our growing New York team, helping to build our presence, culture and market profile
• Mentoring and developing more junior team members, while contributing to practice development, proposition building and internal initiatives

Requirements

• Significant and credible experience leading complex transformation programmes, with deep specialism in customer strategy, customer experience and marketing transformation
• A strong consulting toolkit, including experience in customer strategy, customer experience design, marketing transformation, digital transformation and operating model design
• A proven track record in business development, with the ability to grow accounts, originate new opportunities and generate revenue through the sale of consulting services
• The ability to shape practical, high-impact solutions that connect customer, marketing and business transformation priorities
• Desire to contribute to the business plan, strengthen our propositions and lead internal initiatives
• Strong leadership capability, including prior experience of leading consulting teams, coaching junior colleagues and helping to build team capability