Principal Business Analyst (Marketing) at Navy Federal Credit Union | Vienna, VA | $97K/yr – $142K/yr

Navy Federal Credit Union

Principal Business Analyst (Marketing)

Vienna, VA (Hybrid)

$97K/yr – $142K/yrSenior LevelFull time

Posted 7 weeks ago

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Job Summary

Own data driven strategy for member communications and activation, with emphasis on predictive decisioning and Next Best Action through Pega.

Strategy and planning to align operations with the credit union’s mission, driving growth and member engagement.
Targeting, orchestration, and optimization for member communications via Pega and decisioning insights.
Independent analysis to solve high impact business challenges affecting members and profitability.

Job Description

Responsibilities

Own strategy and planning to align operations with the credit union’s mission and drive growth and member engagement.
Lead targeting, campaign orchestration, and optimization for member communications via Pega Customer Decision Hub and Next Best Action decisioning.
Apply data analysis and independent problem solving to complex business challenges with impact on members and profitability.

Requirements

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Experience with Pega Customer Decision Hub and related marketing decisioning capabilities.

Preferred

Recognized as an expert in own area within the credit union.

Benefits

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Navy Federal Credit Union

4.0 Glassdoor

Navy Federal is the world’s largest credit union, with more than 15 million members, $190 billion+ in assets and 25,000+ employees. Throughout campuses in Vienna, VA Pensacola, FL and Winchester, VA, as well as 370 branches, we serve the Armed Forces, Department of Defense, Veterans and their families with world-class financial products and services.Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.Our approach to careers is simple yet powerful: Make our mission your passion.Federally insured by NCUA. Equal opportunity employer. AndroidTM is a trademark of Google, Inc. iPhone® is a registered trademark of Apple, Inc. iPad® is a registered trademark of Apple, Inc. App Store(SM) is a service mark of Apple, Inc. Message and data rates may apply. FORTUNE and 100 Best Companies to Work For are registered trademarks of Time Inc., and are used under license. FORTUNE and Time Inc., are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. For more info, visit navyfederal.org. Images used for representational purposes only; do not imply government endorsement.Equal Housing LenderEqual Opportunity Employer, including disability/vets

Founded in 1933

Vienna, Virginia, USA

24K employees (496 in marketing)

www.navyfederal.org

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