Responsibilities

• Maintains the Department's social media platforms, including Facebook, Instagram, X, Nextdoor, Ring Neighbors, and other digital communication channels.
• Develops, creates, schedules, and publishes written, photographic, graphic, video, and multimedia content that supports Department programs, initiatives, crime prevention, recruitment, and community engagement.
• Monitors social media activity, comments, and messages; responds to inquiries, routes requests appropriately, and moderates content in accordance with City policies and Department procedures.
• Monitors police activity reports, computer-aided dispatch information, radio traffic, and other approved information sources to identify opportunities for public communication.
• Assists with developing and implementing digital communication campaigns and public education initiatives.
• Tracks social media and website analytics and prepares reports on audience engagement and communication effectiveness.
• Website Administration
• Updates and maintains Department website content to ensure information is accurate, current, organized, and accessible.
• Assists with maintaining the police recruiting website and other digital communication platforms.
• Ensures digital content complies with City branding standards, accessibility requirements, and web communication guidelines.

Requirements

• Knowledge of communications, public relations, social media management, digital marketing, and community engagement principles.
• Knowledge of website content management systems, social media platforms, and communication analytics.
• Knowledge of photography, videography, graphic design, and multimedia production techniques.
• Knowledge of applicable laws and regulations related to public records, copyright, accessibility, and public communications.
• Skill in producing professional written, photographic, graphic, and video communications.
• Skill in organizing information and communicating effectively through multiple digital platforms.
• Skill in using content management systems, social media management software, analytics tools, and multimedia editing applications.
• Ability to communicate effectively with employees, media representatives, and members of the public.
• Ability to gather, organize, and communicate accurate information under changing priorities.
• Ability to exercise sound judgment when handling sensitive or confidential information.

Benefits

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