Responsibilities

• Supervisory duties: Acts as back-up supervisor for employees. Assists with coordinating work assignments and schedules. May assist with initiating disciplinary action. May assist with conducting interviews of new employees. Assists with conducting performance appraisals and employee training.
• Assists with all promotional activities for casino and special events.
• Conducts inventory of promotional items and prepared monthly reports for assistant manager and manager.
• Assists with slot tournaments, and other special events or drawings.
• Resolves customer complaints.
• Assists with preparing Daily reports by organizing and totaling information.
• Other duties as assigned.

Requirements

• Must be at least 21 years of age or older
• Good knowledge of customer relations practices.
• Good knowledge of departmental policies and procedures.
• Ability to supervise and coordinate promotions activities.
• Ability to handle a variety of customer requests and personalities. Must be people oriented.
• Good verbal and written communication skills.
• Skill in using a computer and all applicable programs.
• Basic math, reading, writing and communication skills.
• Knowledge of inventory procedures.
• High School Diploma or GED

Preferred

• 2 years preferred
• (1) year administrative/business experience preferred