Responsibilities

• Responsible for promoting the success of the Players Club, Promotions and Special Events by assisting guests through the membership process, explaining the benefits of membership and providing excellent guest service and support to the casino floor.
• Establish new guests with Players Club membership and aid in maintaining and updating guest accounts as needed.
• Responsible for signing up new players in the Players Club.
• At times may be directed to work on the casino floor including but not limited to; making contact with guests to reprint Players Club Cards, printing comps, signing-up new card memberships, promotional events and giveaways.
• Promotes the success of the Players Club by explaining this marketing tool to guests, issuing membership cards, and demonstrating the various methods of use.
• Record information on new guests and updates computer files as needed.
• Evaluate and identify guests for participation with casino floor promotions.
• Participates in the preparation and execution of all Promotions and Special Events including tournaments, drawings, and parties.
• Work within a team to ensure that all items needed to carry out the promotion and/or special event are in the appropriate place in a timely manner.
• Responsible for adhering to established cash control policies and procedures.

Requirements

• High school diploma or GED equivalent.
• Must possess and demonstrate a positive attitude.
• Must possess and demonstrate a willingness to learn and have the ability to follow instructions and directions.
• Ability to work within a team-centered work environment.
• Must possess excellent communication and organizational skills.
• Demonstrated proficiency in Microsoft Word.
• Neat penmanship
• Ability to speak and understand the English language.
• Ability to write routine reports and correspondence.
• Ability to read, analyze and interpret documents such as safety rules, instructions, guidelines, operating and maintenance instructions, and policies and procedure manuals written in the English language.

Preferred

• Bi-lingual in English and another language.

Benefits

• amazing benefits that focus on you, your family and helping you reach your lifetime goals!
• Native American hiring preference applies.