Responsibilities

• Generate leads, conduct engaging tours and sell memberships and training packages
• Provide a positive customer experience to promote retention and referrals
• Support the development and growth of personal and group training programs not only through sales, but by training members and clients as required
• Support club operational functions and marketing initiatives as assigned
• Interact with existing and prospective customers online, on the phone and in-person to generate leads and drive revenue growth
• Sell memberships and personal training packages by articulating the value of our offerings and being adept at removing obstacles to making a sale
• Ensure customer satisfaction at every opportunity to drive growth by making existing customers raving fans and eager to generate leads for us
• Support social media content development
• Attend local events to spread awareness of our club and its fitness offerings
• Provide one-on-one personal training using safe, effective programming

Requirements

• Current NCCA-accredited personal training and CPR certifications (club will provide if necessary for the right candidate)
• 2+ years of experience in sales and customer service
• 1+ years of experience in personal training and group class instruction (or extensive fitness experience and demonstrated ability to conduct high-value sessions during an interview)
• Strong understanding of exercise science, anatomy, and proper training technique
• Excellent communication (written and verbal) and interpersonal skills
• Possess a can-do attitude, recognizing that working for a small business means wearing many hats, taking initiative, and being flexible to make things happen
• Ability to recognize areas of improvement and propose or make changes where applicable using sound judgement
• Be professional, punctual, reliable and organized and have ability to prioritize and meet deadlines
• Demonstrate trustworthiness and ability to handle confidential information
• Ability to work a 5-day, 40-hour workweek. Schedules will fall during staffed hours, which are: Mon-Thur (8:30am-7pm), Fri (8:30am-6pm) and up to 1-2 Saturday mornings/month (8:30am-noon) if needed. We do our best to accommodate employee preferences and conflicts, whether sporadic or recurring, as long as business needs are met to ensure the best possible work-life balance.

Preferred

• Group Fitness Instruction: 1 year (Preferred)
• Personal Training : 1 year (Preferred)
• Spanish fluency (helpful)

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance