Responsibilities

• Salesforce Architecture and Campaign Enablement
• Design and implement end-to-end Salesforce Marketing Cloud solutions across Email Studio, Journey Builder, Automation Studio, Content Builder, and Audience Builder.
• Architect scalable campaign frameworks that support high-volume email, lifecycle, and triggered communications.
• Translate business requirements into practical, buildable Salesforce architectures, including journeys, automations, data extensions, and personalization logic.
• Data, Audience, and Personalization Expertise
• Own audience architecture and segmentation strategy within Salesforce Marketing Cloud, including Data Extensions and relationships, attribute selection, audience logic, suppression, prioritization, and eligibility rules.
• Partner closely with data and CRM teams to integrate Salesforce core data, CDP/Data 360 inputs, and upstream systems.
• Design and implement advanced personalization strategies, leveraging AMP script, SQL, SSJS, Automation Studio workflows, and MCP-driven or rules-based personalization models.
• Delivery speed and confidence improve despite ongoing team change.
• Automation and Scale

Requirements

• 5+ years of hands-on Salesforce Marketing Cloud experience in a Solution Architect or senior technical role.
• Deep expertise across Email Studio, Journey Builder, Automation Studio, Audience Builder, and Content Builder.
• Strong command of Salesforce data models, audience segmentation, and personalization mechanics.
• Proven experience with Salesforce automations and complex journeys.
• Hands-on experience with SQL, AMPscript, and SSJS.
• Experience with Data Extensions and relational data design.
• Demonstrated ability to design solutions that work in production, not just on paper.
• Comfortable operating independently in a fast-moving, ambiguous environment.
• Strong execution judgment and bias toward action.
• Travel: Up to 10-15%.

Preferred

• Experience managing or mentoring junior team members preferred.
• Salesforce Marketing Cloud certifications highly preferred (e.g., Marketing Cloud Solution Architect, Marketing Cloud Consultant, Marketing Cloud Developer, or Data Cloud Consultant)

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.