Responsibilities

• - Patients have a positive, professional, and comfortable experience throughout their time in our clinic
• - Patient visits are completed accurately and efficiently, with close adherence to clinical trial protocols and site expectations
• - Patient recruitment, screening, and enrollment activities are supported with a strong focus on follow-through
• - Patients are guided through the study journey to help ensure they attend and complete required visits
• - Clinical and visit data are entered timely and accurately into required systems and documentation platforms
• - Upcoming study volume, including vaccine-related trials, is prepared for and executed smoothly
• - Internal teammates, patients, and cross-functional partners receive clear, timely communication
• - Issues are escalated appropriately, while decisions are handled independently when appropriate
• - Daily clinic operations stay organized across competing priorities in a fast-moving environment
• - The broader team benefits from strong prioritization, attention to detail, and confident decision-making

Requirements

• 1+ years of professional experience
• Strong communication skills and sound judgment in fast-moving or uncertain situations
• A decisive, solutions-oriented approach and willingness to step up when needed
• High attention to detail and ability to stay organized across competing priorities
• Ability to quickly learn protocols, systems, and clinical workflows
• Interest in growing into a leadership role over time
• A collaborative, patient-focused mindset

Preferred

• -Clinical research experience is not required. Helpful backgrounds may include:
• - Healthcare, patient care, clinic operations, or clinical research
• - Team lead, shift supervisor, charge nurse, or other leadership experience
• - RN, LPN, medical assistant, medical scribe, or urgent care experience
• - Electronic data capture or clinical documentation
• - Blood draws, patient visits, or other clinical procedures

Benefits

• Medical Insurance, with generous employer paid contributions
• Dental and Vision Insurance
• Short and Long Term Disability and Group Life Coverage
• Paid Time Off that builds throughout your career with the company
• 401K (+ discretionary match/profit sharing)
• Quarterly Bonus Plan
• Professional Development Program
• Success-Driven Environment where data drives decisions and insights